HOPEful Hearts

The Operation HOPE-North County Newsletter

March 2025 Recap

A Warm Welcome to Our OHNC Community

At Operation HOPE-North County, we continue to create a safe and supportive environment for individuals facing housing insecurity. We share updates, success stories, and ways you can engage with our mission each month. We are grateful for your involvement as we work together to bring hope and transformation to our community.

Our Website

Donate Now

How to Help

Celebrating Women’s History Month

March was Women’s History Month, a time to celebrate the incredible strength, resilience, and achievements of women throughout history, as well as those making an impact today in our community. From women facing the challenges of housing insecurity to those who have overcome significant barriers to create a better future for themselves and their families, we honor their courage and perseverance. These women inspire us every day with their determination and unwavering spirit. At Operation HOPE-North County, we are proud to support women and their families, providing the resources and encouragement they need through every step of their journey toward stability and empowerment. We understand the unique challenges women face, and we are committed to being a source of hope and opportunity in their lives. Their success is a testament to the power of resilience, and we are honored to walk alongside them on their journey.

Watch our staff highlight on Instagram!

-Esperanza Zapico

Community Wish List

We need your support!

Donate Now

Client Needs:

We support families and individuals striving for stability. Many face challenges like high housing costs, transportation issues, and financial setbacks. Whether single parents, survivors of loss, or parents seeking better opportunities for their children, they all share one goal: a safe, affordable home & a fresh start.

Your contribution can make a real difference in their journey. Together, we can turn HOPE into reality.

Explore the linked list of specific needs from our current shelter clients: Clients' Needs List

If you can help any of these families reach their goals, please contact hpfalzer@operationhopeshelter.org.

Pantry Needs:

non-perishable foods (frozen, canned & dry goods)
juice and other beverages
unopened hygiene products
New and gently used clothing (shoes, underwear, etc.)

Shelter Needs:

check out Our Amazon Wishlist for more info

soft chairs/ small sofa
office chairs
new sheets and bedding
new towels
cleaning supplies
decorations for celebrations (birthdays, graduations, etc)
new pillows for our couches for our community room

Upcoming Events

Mark Your Calendar!

Él Día de los Niños: Community Resource Fair

Save the Date: April 30, 2025 | 3:30 pm - 6:30 pm

Join us for a fun and impactful day at our Día de los Niños (Children's Day), Community Resource Fair! This family-friendly event brings together essential resources and exciting activities all in one place. Enjoy a toy giveaway, games, free haircuts, and professional headshots, while connecting with organizations offering support for employment, health, mental health, food insecurity, and housing. Plus, savor delicious complimentary food and discover valuable community programs that can make a difference. Don’t miss this opportunity to build connections, access vital services, and enjoy a day of fun and support!

Want to Table?

Reach out to hpfalzer@operationhopeshelter.org

Want to Volunteer?

email: volunteer@operationhopeshelter.org

HOPE Illuminated: OHNC Annual Gala

Ignite the Spark, be the Change

Save the Date: June 14, 2025 | 5 pm

The Operation HOPE-North County Annual Gala is just around the corner, and we can’t wait to celebrate with you this June! It’s going to be an unforgettable evening filled with delicious food, exciting auctions, and plenty of fun — all in support of our mission to provide hope and change to families in need.

But we need your help to make it a success! We’re looking for passionate individuals to join our Gala Committee and help us plan an evening that will inspire and uplift our community.

Your involvement will make a huge impact, and we’d love to have you on the team!

Here’s what you can look forward to:

Delicious food to satisfy every taste
Exciting live auctions with amazing items you won’t want to miss
Fun and entertainment throughout the night

Keep an eye out for the official announcement soon and be the first to purchase your tickets!

If you or someone you know would like to donate auction items, we’d love to hear from you. Every contribution helps make the night even more special.

Join the Gala Committee today, donate auction items, and get ready for a night of hope, excitement, and change!

For more details on being a part of the Gala Committee, or donating auction items, contact Evelyn, our Director of Resource Development: eflores@operationhopeshelter.org.

A Special Visit from

From our Vista City Council

We were honored to welcome Mayor John B. Franklin and City Council Member Fox to our shelter recently. Their visit underscored the city's strong commitment to supporting local organizations and addressing community needs. We are deeply grateful for the ongoing support from the City of Vista and our elected officials, which enables us to continue providing essential services to those in need.

Thank you, to the entire City Council of Vista, for your dedication to making Vista a better place for all!

Kendra Scott Fundraiser:

Thank you!

We want to express our deepest gratitude to Kendra Scott for their incredible generosity during our recent fundraisers. Their support has made a meaningful impact, with 20% of sales donated to our emergency shelter fund, helping us continue to provide critical services to those in need.

To everyone who participated—thank you! Your support helps us bring hope and stability to families and individuals in crisis.

We’re so grateful for Kendra Scott’s continued partnership and commitment to making a difference in our community. Stay tuned for more opportunities to shop for a cause and support our mission!

HOPE in Action:

Program Update

HOPE Starts Here:

StandUp for Kids Program Launch

We’re excited to announce our partnership with StandUp for Kids San Diego, a program dedicated to empowering youth ages 12-18 through mentorship, support, and community connection. This initiative provides a safe space for young people to build confidence, develop life skills, and form meaningful relationships.

When: Monday nights, 5:30 – 8:00 PM

Where: 852 Townsite Dr, Vista CA 92084

If you’re a parent or guardian, we encourage you to bring your kids to be part of this incredible program. StandUp for Kids is an independent organization with a mission to uplift and support young people, and we are proud to collaborate with them to make a greater impact in our community. Join us in giving youth the support they deserve!

For more information, contact hpfalzer@operationhopeshelter.org

HOPE, Rhythm & Harmony:

Drum Circle Program Launch

This month, we introduced a new Drum Circle Program aimed at promoting healing and self-expression. Through rhythmic music, participants can connect emotionally, foster a sense of unity, and discover new ways to express their voices. Led by Nile Abasi, the class introduces families to African drumming and other musical instruments, creating a fun and engaging environment that has been met with enthusiasm. We’re excited to see this program’s impact grow as it helps individuals on their journey toward empowerment.

Interested in Hosting Your Own Program?

Do you have a passion or skill you'd like to share? We’re looking for volunteers to lead enrichment programs for the parents and youth at our shelter. Whether it’s a life skills workshop, a creative arts class, a fitness session, or another engaging activity, your expertise can make a meaningful impact. These programs provide valuable learning experiences, build confidence, and create a sense of community for our residents.

If you're interested in hosting a class or activity, we’d love to collaborate with you! Please reach out to our Director of Operations, Lina, at asthomas@operationhopeshelter.org

Pantry of HOPE Update:

Statistics for March:

Our pantry continues to be a vital resource for residents, offering non-perishable foods and essential items. With the support of our incredible community, we’re able to provide nourishing meals to individuals and families facing food insecurity. Your ongoing contributions make a difference in ensuring that our pantry remains stocked and ready to serve those in need.

Our Pantry of HOPE serves between 60 to 150 families each week, providing fresh produce, pantry staples, clothing, and essential hygiene items to support our shelter alumni and the broader community

Pounds of Produce Distributed:

8645.50 lbs.

Number of Bags Given Out:

676 bags

Total Number of Individuals Served:

965 fed

Donations Received:

Thanks to our Partners

A huge thank you to the Women’s Club of Oceanside, the Agrarian Institute, and Cal State San Marcos for their generous donations of fresh produce. We also want to thank the San Diego Humane Society for donating pet food. Additionally, a special thanks to Feeding San Diego and Joan and Cushman’s Food Bank for helping us acquire the food we need to feed our families and community. These contributions are essential in supporting the families who rely on our Pantry of HOPE for nourishment and resources. Your continued support is invaluable, and we are deeply grateful for your partnership in making a positive impact!

Looking to Donate or Volunteer?

Your continued support is what makes everything possible—we couldn’t do it without our incredible community members! Whether you’re looking to volunteer, donate essential items, or host a service project, your involvement directly impacts the families we serve

To learn how you can help support our OHNC community!

Click this link, or email: volunteer@operationhopeshelter.org,

Beacons of HOPE:

Honoring Those Who Make a Difference

Volunteer Spotlight:

Celebrating Powerful Women Volunteers

LouAnne has been a dedicated member of the Operation HOPE-North County family for three years. Originally from Chicago, she has spent the past decade calling Southern California home. As a devoted mother of four and an active community volunteer, she is deeply committed to making a meaningful impact.

Her journey with Operation HOPE-North County began in the boutique and donation center, where she played a vital role in its growth. She finds great joy in connecting alums and community members with essential resources, knowing that every donation makes a difference. As she puts it, "Seeing the gleam in people's eyes when they receive support fills me with immense joy and fulfillment."

Beyond OHNC, LouAnne dedicates her time to several organizations, including Casa de Amparo, CRC (Community Resource Center), Produce Good, Assistance League, No Silence No Violence, Voices for Children, and Solutions for Change. Recognizing her passion and dedication, she was honored as Volunteer of the Year in 2024 and celebrated at the North County Philanthropy Council Volunteer Awards. She has also recruited many friends to volunteer, further expanding our impact.

Passionate about the future of OHNC, LouAnne is excited to see fresh ideas take shape and is continually inspired by the dedication and support of the staff. She feels genuinely fulfilled in her role, knowing she is needed and appreciated. This year, she will be a key member of our Event Committee for our Annual Gala, bringing her enthusiasm and experience to ensure its success.

With a heart for service and a deep commitment to making a difference, LouAnne continues to be vital to our mission to uplift and empower those in need. Thank you, LouAnne, for your unwavering dedication and support!

If you are interested in volunteering or learning more about how you can support our mission,

please click this link, or email: volunteer@operationshopeshelter.org

Community Partner Spotlight

Lighthouse Church

We’re thrilled to recognize Lighthouse Church as our Community Partner of the Month. Their dedication to service and generosity truly embodies the spirit of community, and we are so grateful for their commitment to helping Operation HOPE—North County thrive.

Recently, Lighthouse Church organized a service learning project that brought together a team of about 25 volunteers to support our shelter and the families we serve. Their incredible efforts not only helped us maintain our facility but also ensured a safer and more welcoming space for our residents.

During their visit, the Lighthouse Church team tackled several essential projects, including:

Securing and re-gluing baseboards to improve safety and upkeep.
Repairing and stabilizing the mailbox for better functionality.
Trimming and maintaining fruit trees to sustain fresh food.
Disposing of large items like bikes, grills, and appliances.
Assembling a bed to provide a comfortable resting place.

The impact of Lighthouse Church’s efforts will be felt long after their visit, and we cannot thank them enough for their hard work, kindness, and generosity. It is because of dedicated community partners like them that we can continue to provide a safe, supportive space for families on their journey toward stability and independence. We look forward to continuing this partnership and seeing how we can work together to further support those in need. Thank you, Lighthouse Church, for your service and compassion.

Ready to Make an Impact?

Service projects like this not only help us maintain a safe and welcoming space for our families, but they also create meaningful experiences for volunteers to engage directly with our mission. Whether it’s facility improvements, organizing donations, assisting with meal service, or creating enrichment activities for our children, there are so many ways to make an impact.

If your group, company, or organization is looking for a rewarding way to give back, we would love to partner with you on a customized service project. No matter the size of your team, your time and effort can truly make a difference in the lives of those we serve.

For more information or to discuss ways to get involved, click this link or please reach out to volunteer@operationhopeshelter.org.

Introducing Our New OHNC

Team Members:

We are excited to announce three wonderful additions to our team at Operation HOPE-North County: Evelyn, our new Director of Resource Development, Helen, our new Community Engagement

Coordinator, and Shay, our new Case Manager. With their diverse skills and commitment to our mission, they will play a pivotal role in helping us serve the community more effectively. We are grateful for your ongoing support as we continue working together to make a meaningful difference in the community. Please join us in welcoming them all to the team!

Meet the Rest of Our OHNC Team - Click Here to Learn More

Evelyn Flores:

Director of Resource Development

Evelyn brings a wealth of experience in donor cultivation, fundraising, and organizational leadership to her new role as Director of Resource Development. A North County resident for the past seven years, Evelyn is originally from Orange County and is currently pursuing a doctorate in Organizational Change and Leadership. She previously served as the Donor and Membership Coordinator at the San Diego History Center, where she was instrumental in event planning, program production, and marketing.

In her new role, Evelyn will be leading our fundraising strategy, strengthening relationships with individual, corporate, and foundation donors, and ensuring personalized stewardship to deepen community engagement.

With her strong background in donor engagement, Evelyn will enhance our fundraising efforts and ensure our resource strategy is aligned with our organizational goals.

Reach Evelyn at eflores@operationhopeshelter.org

Helen Pfalzer:

Community Engagement Coordinator

We are also thrilled to welcome Helen Pfalzer to the team as our new Community Engagement Coordinator. Helen brings a deep passion for social justice, advocacy, and community outreach. Originally from Washington, D.C., she moved to North County San Diego to be closer to family and embrace new opportunities to make a meaningful impact. Helen holds a BSBA in Marketing and has a strong background in social services.

In her role as Community Engagement Coordinator, Helen will focus on building relationships with local organizations and community members, recruiting and managing volunteers, and coordinating programs that empower individuals and families toward stability and self-sufficiency, like the Pantry of HOPE, the New Beginnings Boutique, and our meal provider program, Meals of HOPE. She is excited to contribute

to an organization that aligns with her commitment to equity, empowerment, and lasting change.

Reach Helen at hpfalzer@operationhopeshelter.org

Shay Dangerfield:

Lead Case Manager

Sheronna "Shay" Dangerfield is a passionate advocate for resilience and the importance of being seen, heard, and valued. As the Lead Case Manager at Operation HOPE-North County, she supports individuals experiencing homelessness in overcoming challenges and rebuilding their lives.

With a background in social work and a strong commitment to community, Shay goes beyond simply connecting clients to housing and resources; she empowers them to recognize their worth and potential. Through a person-centered approach, Shay listens to each client's story, guiding them to create a path that aligns with their goals.

Shay is deeply committed to advocacy and mentorship, and she works tirelessly to ensure that OHNC serves as a temporary refuge and a space where individuals feel supported, inspired, and empowered to reclaim their future.

Reach Shelter Staff at info@operationhopeshelter.org

HOPE Starts with YOU:

We need your support

Your continued support is the foundation of everything we do. It allows us to provide vital services, create a welcoming environment, and offer hope to the families who rely on us. There are many ways to get involved and make a meaningful impact. Whether it’s through donating essential items, volunteering your time, or contributing financially, every effort helps us continue our mission.

Here’s how you can be a part of this important work and help change lives:

Click Here to Donate

Become a Meal Provider

Want to be a Volunteer?

Meal Providers:

At Operation HOPE—North County, we are dedicated to ensuring that our families receive warm, nutritious meals every single day of the year. Providing dinner 365 days a year is no small task, and it wouldn’t be possible without the generosity and dedication of our community partners.

We rely on volunteers to help prepare, serve, and sponsor meals, creating not just nourishment but also a sense of comfort and connection for the families staying in our shelter. Whether you’re an individual, a group, or a local business, your support makes a direct and meaningful impact.

Please help us spread the word—we are always in need of meal providers to serve and feed our families. If you or someone you know is interested in getting involved, we would love to hear from you!

Want to become a Meal Provider?:

Click Here to Sign Up or email: mealsforhope@operationhopeshelter.org

Volunteer:

We’re always in need of dedicated volunteers to support our Pantry of HOPE, New Beginnings Boutique, and Kids HOPE Club. Whether you’re looking to lend a helping hand or give your time in a meaningful way, we’d love to have you on board! We’re also seeking partnerships with professionals who are interested in hosting workshops, providing meal services, or mentoring individuals in our community. Together, we can create lasting impact.

Interested in Becoming a Volunteer?

Click Here to Sign Up or email: volunteer@operationhopeshelter.org

Donate:

Every dollar helps! Your contribution will change the lives of families experiencing homelessness on their journey to independence, helping to provide essential resources like food, hygiene products, and job training services.

We gladly accept:

Gift Cards (grocery stores, gas stations, general retailers)
Non-Perishable Food Items (canned goods, pasta, rice, snacks, etc.)
New & Gently Used Clothing (all sizes, especially for children and adults seeking employment)
New Hygiene Products (soap, shampoo, deodorant, toothpaste, feminine hygiene items)
Monetary Donations (cash and checks are accepted and go directly toward our programs)

Want to Donate?

Make a donation on our website: Visit our Website

Access our Amazon Wishlist: Our Amazon Wishlist

Email: hpfalzer@operationhopeshelter.org

*all donations are tax deductible*

Spread the Word:

Your voice has the power to create change! By sharing our mission with your network, you help us reach more people who can make a difference in the lives of the families we serve. Stay connected with us on social media for updates, success stories, and opportunities to get involved.

Every like, share, and comment helps amplify our impact and brings more awareness to the work we do. Whether you’re spreading the word about our need for meal providers, sharing volunteer opportunities, or simply helping us tell our story, your support makes a real difference.

Join us on social media and use our hashtags: #ohnc #operationhopenc to be part of the movement to bring hope to those in need!

use hashtags: #ohnc and #operationhopenorthcounty

Together, we turn HOPE into action

and action into change.

Stay connected, stay inspired, and help us

keep HOPE alive—because we’re not just offering shelter, we’re offering a future.

Click Here to Donate

Become a Meal Provider

Want to be a Volunteer?

Contact Us:

Visit our website for more info and real time updates

Email: info@operationhopeshelter.org

Website: www.operationhopeshelter.org

Address: 859 E Vista Way, Vista CA 92084

Keep in Touch!

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*Please note—we receive an overwhelming amount of calls and voicemails, we are so grateful for the support but prefer inquiries to be sent via email so we can get back to you efficiently.

Thank you for your understanding!