Preparation is KEY

As departments begin summer camp registration, we anticipate that your processing volume will increase. If you expect a higher-than-usual amount of credit card sales, please reach out to Client Services at support@myrec.com for assistance with updating your processor. This will help reduce the risk of payment holds for exceeding your originally approved monthly credit card volume.

Don't forget to reach out if you need a little help along the way - that's why we're here!

We are thrilled to welcome Justin Camp - Director of Sales, and

Sara Yassine - Merchant Specialist to the MyRec.com family! Find out a little bit about them in the Employee Spotlight below!

Side 1: What's New

Accounts

It's TAX TIME! We have a tax deductible items video on how you can help your customers find the info in their accounts for summer camp and childcare. We also include the set up instructions in the activity creation articles (you must check the tax deductible box on the activity).

Memberships

You can order your Membership Cards here.

Facilities

We fixed an issue where held dates were not showing when viewing the mobile view of the calendar (list view) on a mobile device.

Reports

We fixed an issue where comments entered by staff were not showing on the Payment Plan Issues report.
We fixed an issue where the Category column was not exporting on the Facility Reservation Report.
We fixed an issue where the detailed view of the Disbursement by Payment Types report only displays refunds on the line where the refund belongs.
We fixed an issue on the Zeamster report, so when a declined transaction shows, the transaction amount is now $0.

Point of Sale

We fixed an issue in POS with account refunds that were not returning taxes accurately and were not leaving a balance owed.

Email and Text Blasts

When using Constant Contact through the MyRec.com email blast feature, the Constant Contact user setting permission needs to be Account Manager (in your Constant Contact account).
We fixed an error when sending an email blast to a specific teams coaches and instructors.

Misc

Google Translate Widget Update - The Google translate extension is no longer being supported by Google. We will be removing it from the bottom of the public side very soon, and we have created a guide in the Knowledge Base with many alternatives.
Access for All: Accessibility Webinar - We covered web accessibility practices, ADA and WCAG compliance, and provided practical tips you can implement to ensure a user-friendly public site.

Possible future items are in Misc > Think Tank, where you can vote and comment on them.

Side 2: Educational Sessions

Winter Webinar Recording

Tracey Rivera Cooper - Director of Marketing

Marie Heard - Training Specialist

The LIVE Spring Quarterly Webinar will be Tuesday, March 11 from 10am-11am EST.

The link to join will be on your management side home page.

Concession stands and poolside POS portals will be opening soon, bringing exciting new opportunities for both guests and staff! To ensure your team is fully prepared to handle refunds and voids seamlessly, join us for our upcoming Lunch and Learn on Thursday, February 27th.

This informative session will provide the tools and knowledge needed to confidently navigate the portal and ensure a smooth experience for everyone. Don’t miss out on this valuable opportunity to get your staff ready for success!

Let's Do Lunch!

LOCATION

Virtual, of course.

DATE AND TIME

02/27/25 12:00pm - 02/27/25 12:30pm US/Eastern

The link to join will also be on your management home page on 2/26!

I'll Be There!

Maybe

I Can't Make It

You must attend entire session to be entered to win the prize!

Link to Join