James Rich | Head of Operations & Strategic Partnerships | Limo Anywhere Software LLC
Tell us a little bit about Limo Anywhere:
Established in 2004, Limo Anywhere’s journey began with a vision to revolutionize the ground transportation industry by providing a comprehensive and scalable software solution. We have grown significantly in the two decades since, now serving thousands of operators worldwide. We offer an extensive suite of options for ground transportation operators of all sizes, and our platform includes features such as an online reservation system, driver management, billing and invoicing, real-time flight tracking, integrated payment processing, and a driver mobile app. Our goal is to streamline operations, enhance customer experiences, and drive business growth for our clients.
How did you, personally, end up in the transportation industry?
I joined Limo Anywhere shortly after its inception, in early 2005. I am actually the longest-tenured employee, having been with the company for over 17 years. In that time I have participated in all aspects of our operations. The experience has given me a different perspective of the business as a whole, and insight into what we are doing well, and where we’ve needed to improve for our customers. Getting to meet so much of our community through the different associations and sitting down with them at trade shows has been extremely rewarding, and has continually reaffirmed my decision to join and stay with Limo Anywhere.
What has been your experience as an ILLBA member?
Being an ILLBA member has been incredibly beneficial. The networking opportunities, access to industry insights, and the ability to collaborate have been invaluable — probably our biggest takeaways. Engaging with other industry professionals has provided us with valuable insights and fostered partnerships that have been beneficial for our growth and innovation. I have also particularly appreciated the educational resources and events that help us stay ahead of industry trends.
Any predictions, hopes, or ambitions for the future of our industry?
I am excited about increasing technology integration in the ground transportation industry. Innovations in AI, real-time data analytics, and enhanced customer service platforms will lead to advanced automation, predictive insights, and more intuitive experiences.
You can reach James at james@limoanywhere.com, +1 972 701 8887 x 1063, or on LinkedIn.
Read the full interview with James on our website.
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Editor's note - Thank you Limo Anywhere for donating time and resources in support of the ILLBA website!
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