Chromebook OS Recovery

Marylanders Online's INFO curriculum team has developed a new resource to help Chromebook users independently resolve the “Something went wrong” error message. The Chromebook OS video series is available on YouTube and provides an easy-to-follow, four-part tutorial that guides users through the Chromebook OS recovery process. This resource is also available in PDF form.

MONET Digital Navigation Toolkit

The Marylanders Online Navigator Training Toolkit (MONET) is a new module-based train-the-trainer course designed to equip digital navigators with essential skills needed to bridge the digital divide in their communities. MONET is currently accessible to digital navigators based in Maryland, with future plans for an open-source curriculum. Learn more.

Asset Mapping Maryland

Maryland's asset mapping initiative aims to promote digital inclusion across the state by leveraging the sharing of community resources. If you are an organization that provides digital skills classes, wi-fi, tech support, training, devices, tablets, hotspots, or other digital services, please share your resources for inclusion in Maryland’s digital asset map. Submit a resource here.

Digital Equity Research Inventory

The National Digital Inclusion Alliance (NDIA) has compiled a list of published research about broadband adoption and digital inclusion. Digital inclusion practitioners, local leaders, policymakers, and others can use the inventory to locate experts and review their research, enhancing the capacity to make informed decisions and create sound programs and policies. Find it here.

Low-Cost Internet Plans

NDIA has also developed a low-cost internet ratings system, Grading Internet for Good (GIG), to evaluate low-cost plans’ affordability and quality. Low-cost plans are graded using a rubric and given a Good, Better, or Best rating. View it here.

Montgomery County was recommended for a $11.1 million award from NTIA's Digital Equity Competitive Grant Program to develop its "Digital Divide" program. This initiative would provide digital skills training in Maryland's four most populous counties: Montgomery, Baltimore County, Baltimore City, and Prince George’s County. The grant will be dispersed over four years, with a fifth year for evaluation.

The Digital Bridge program aims to help covered populations gain employment, improve access to education and healthcare, increase data privacy and avoid online fraud, better understand AI and prevent cyberbullying, expand their social and civic engagement, and increase access to the benefits of the internet and technology.

Partnering agencies include WorkSource Montgomery, Senior Planet Older Adults Technology Services (OATS) by AARP, The Career Catchers Inc., Action Youth Media, Baltimore County Dept. of Aging, and the Montgomery County Public Library in rural Poolesville. Action Youth Media will partner with Wide Angle Youth Media in Baltimore, and Joe’s Music Emporium and The Arc in Prince George’s County. Learn about Montgomery Connects.

Net Inclusion 2025

The annual Net Inclusion conference will be held May 20th - 22nd at the Gila River Indian Community in Phoenix, Arizona. This conference brings together hundreds of practitioners, advocates, academics, internet service providers, and policymakers together to share their knowledge and discuss: policies impacting digital equity, digital inclusion best practices, and programming. Lightning Round proposal submissions are due by March 7th.

UME Strategic Plan Town Halls

January 22- Howard County Fairgrounds, 2210 Fairgrounds Rd, West Friendship, MD

January 22 - St. Mary’s Agriculture Service Center, 26737 Radio Station Way, Leonardtown

January 23 - University of Maryland College Park Campus, Room TBA, College Park, MD

Register here

Allegany County

Learn the basics, sharpen your skills, and ask all your questions in a friendly, supportive environment. Bring your Chromebook! Call to register.

February 4, 12 PM at LaVale Library (301-729-0855)

February 7, 10 AM at Frostburg Library (301-687-0790)

Baltimore County

Free Chromebook Essentials Senior Planet course with Baltimore City County Department on Aging

Five-week course: Thursdays from January 16 through March 13. Call 410-887-2002 or email for information.

Calvert County

January 23 - Android & iPhone Basics class in partnership with Calvert County Government at Southern Pines Senior Center.

January 31 - Internet Safety for Families in partnership with Unstoppable You Ministries

Carroll County

Make Technology Work for You

Bring your tech-related questions and leave with answers! Our CTIC Digital Navigators will be available to provide hands-on support. Email to RSVP or walk-in.

January 22 | 3–7 PM | Carroll Non-Profit Center

255 Clifton Blvd, Westminster, MD 21157

Montgomery County

In partnership with the Latino Economic Development Center, Marylanders Online will be hosting basic computer workshops every Wednesday until March 19th. Call 202-858-0403 to register.

In collaboration with Gilchrest Immigrant Resource Center, Marylanders Online offers regular digital skills training from beginner and intermediate level eight-week courses to one-hour scam prevention. Classes fill up quickly, sign up to be notified of new classes here.

Prince George's County

In partnership with Prince George's County Memorial Library System, UME Marylanders Online will be offering technology classes on Saturdays until March 15th. Call 301-836-1070 to register.

St. Mary's County

In partnership with St. Mary's County Library, UME Marylanders Online will be hosting a variety of technology classes. View the calendar here.