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Notice#: PN 2024-05

 

Issued: June 17, 2024

 

To: All CT BHP Providers

                     

Subject: Provider Portal Enhancements with Availity Essentials - CT BHP Payer Space

Dear Provider,


We are pleased to inform you about the recent enhancements made to the Availity Essentials portal for Connecticut Behavioral Health Partnership (CT BHP) Providers.


The Availity Essentials portal is the primary multi-payer claims platform for Carelon commercial networks. CT BHP providers who have HUSKY Health authorizations can now utilize Availity to access the ProviderConnect portal for authorization submission.


Starting June 15, 2024, the dedicated CT BHP Payer space will be live! This payer space is specific for HUSKY Health providers managing HUSKY Health authorizations. Please be aware that HUSKY Health information will no longer be visible under the Carelon payer space.


Additional Features for CT BHP Providers:


  • Review member eligibility.
  • Review previously submitted authorizations though the Authorization Management tile.
  • Access ProviderConnect through Single Sign On.
  • Toggle between multiple payer spaces within one application.

Please remember, for HUSKY Health claims, kindly continue to submit directly to Gainwell Technologies.


The direct ProviderConnect URL will remain unchanged for now and will continue to be accessible. Any future plans to modify the ProviderConnect homepage will be communicated well in advance.

__________________________________________________________

A webinar is available on Thursday June 20, 2024 at 3:00 PM EST. You may register below:


Topic: Availity Provider Portal Enhancements



https://attend.webex.com/weblink/register/r081a7c3a881f209e0520f244a1b8285f

A video tutorial is available. Please access the link below to review available features for CT BHP Providers.


If your organization is not registered with Availity, contact Availity Client Services today at 1-800-282-4548. You can also visit availity.com to get started.


If you have question for Carelon BH CT, please feel free to reply this email.

Sincerely,


CT Behavioral Health Partnership

Administered by Carelon Behavioral Health of CT