Dear Fundholder,

As we usher in the change of seasons, we are also excited to share a change in the fundholder portal, which we will launch in May. The new VCF Portal will replace DonorCentral. There is no action needed from you right now. Below are the key dates that impact your work with the Foundation, and further down we have provided a preview of the new portal’s dashboard.

Your experience through this transition is important to us and we are committed to minimizing disruptions during this time. Please be aware that there will be a brief period when access to your fund’s information will be unavailable. Our team is working diligently to ensure this interruption is minimal.

KEY DATES

April 1 to May 5

You will continue to have access to DonorCentral, but DonorCentral will not reflect updates to your fund balance based on gifts to or distributions from your fund.

April 11

Distribution request deadline for April. 

Week of April 21

You will receive an email from Lydia Brownell about the new portal, including detailed login instructions and tutorials.

Sunday, May 5 at 5 p.m.

DonorCentral will be suspended.

Monday, May 6

The new VCF Portal will go live. You will receive a welcome email from the new portal and VCF will also resend the instructions and tutorials from Lydia's email.

The change to the portal is part of a larger update to the Community Foundation’s software systems. Until now, we have been working with independent software systems for accounting, grantmaking, fund management, our donor portal, and more. Moving forward, our systems will be integrated, streamlining our processes and improving efficiency.

With this upgrade, we will be better equipped to serve you and help you manage your fund, allowing us to further our mission of making a positive difference in the lives of those we serve in Vermont and beyond.

We appreciate your patience and understanding as we work to make these important technology improvements. Should you have any concerns or require assistance, please do not hesitate to reach out to our donor support team via email or at 802-388-3355 opt. 5.

Thank you for your continued dedication and support as we strive to do more and better for Vermont and beyond.

Warm regards,

Stacie Fagan

Vice President for Philanthropy

802 388-3355 ext. 252

sfagan@vermontcf.org

P.S. Great news for those of you who currently have more than one type of fund with us! You may be receiving multiple emails from us about the change, but in the new VCF Portal, you will be able to access all of your funds in the same portal with only one login!

New Portal Puts Your Fund Info at Your Fingertips

We are excited about the new VCF Portal providing you with real-time access to your fund balance, the history of the grants and distributions from the fund, the history gifts to the fund, and more. Here is a video introduction to the new portal dashboard.

Have a question? Want to learn more?

Contact the Philanthropy team at philanthropy@vermontcf.org or 802-388-3355 opt. 5.