April 12, 2024

Provider Trainings Presentations

Thank you to all the providers who have attended monthly trainings with Cuyahoga DD and DoDD staff. Visit our website here to view recordings of the presentations for January through March.

Two previous presentation docs:

Reminder for Waiver Billing

For any waiver billing questions, please contact DoDD at 800-617-6733, option 3 for any help with provider claims and billing.

Cuyahoga DDs Provider Support Department cannot assist with creating or submitting billing in the eMBS system. DoDD will guide the provider through the eMBS system, which contains step-by-step guides for billing.

If a provider has questions regarding entering or understanding claims for local dollar authorizations, contact Christine Shaarda at Shaarda.Christine@cuyahogabdd.org

and/or Amy Preuss at Preuss.Amy@cuyahogabdd.org for assistance.

Free Youth Mental Health First Aid Training

COPE Network and Mother2Mother will be hosting a FREE Youth Mental Health First Aid Training. This evidence-based course will teach you how to identify, understand, and respond to signs of mental illnesses and substance use disorders in real, actionable ways. Professionals in various fields and caretakers are invited to attend this in-person training.

Saturday, April 27

9 am - 3:30 pm

Church On The Heights

2706 Noble Rd, Cleveland, OH 44121

In the training, you'll:

Grow in your knowledge of signs, symptoms and risk factors of mental illnesses and addictions.
Identify multiple types of professional and self-help resources for individuals with a mental illness or addiction.
Increase your confidence in and likelihood of helping an individual in distress.
Show increased mental wellness in yourself by taking the training
Help to reduce negative attitudes and perceptions of individuals with mental illnesses.

Protection from SNAP Theft and Fraud

State officials are urging Ohioans enrolled in the Supplemental Nutrition Assistance Program (SNAP) to be “extra cautious” amid a rise in benefits theft and fraud. Visit the JFS website to learn more.

How to protect yourself from SNAP benefits theft

Use the ConnectEBT app to manage your benefits.
The app allows users to lock the card from being used, then unlock it only when they’re ready to make a purchase.
Create a unique PIN that is hard to guess.
You should change that pin monthly, before each scheduled deposit.
Never share your card number or PIN.
ODJFS will never ask for these numbers.
Before you swipe your card, check the reader for evidence of tampering.
When entering your PIN, cover the keypad with your body or hand to hide it from others.

We Need to Hear From You

Are you providing community-based employment services or providing services to explore community-based employment? Please click here to complete this short survey.

Revalidation Quick Reference Guide

If you received an e-mail or letter stating you're due for revalidation, please review this quick reference guide and follow as indicated.

According to DODD, providers do have to complete the revalidation process every five years as DODD-only providers are classified as “non-credentialed provider.” What this does is renew the Medicaid number. Providers will receive multiple e-mail notifications beginning 120 days prior to their expiration date. Agency providers will pay a fee, and independent providers will not pay a fee. The revalidation process was on hold due to the Public Health Emergency, and now it has been reactivated again.

Similar to DODD, the ability to revalidate on PNM is only available within 120 days of the expiration date.

FAQ Guide

Please note, this information is based on a DODD-only provider, not including providers certified through ODM and ODA.

If you have issues with the revalidation process, contact Ohio Medicaid’s Integrated Helpdesk (IHD) at 800-686-1516 and follow the prompts for Provider Enrollment or e-mail IHD@medicaid.ohio.gov. Representatives are available Monday-Friday, 8 a.m. - 4:30 p.m. Eastern time.

Independent Provider Reminder

Check your certification for Residential Respite 15 Minute. Before you provide this service, ensure the service is listed under your certification. We have been made aware of situations where providers did not have the service automatically added.

OH|ID Log In

Independent Provider Virtual Meet and Greet

Independent Providers don't miss your chance to meet people and families looking for services.

Our next Virtual Independent Provider Meet and Greet will be on Wednesday, May 8, from 10 AM - 12 PM and 5 - 7 PM via Zoom. Register to reserve your space by clicking the button below.

During the meeting, IPs will be asked to introduce themselves and talk about their experience in the field and availability to provide services to new individuals - including days, times and side of town. Click here to review our Zoom etiquette.

Agency Developmental Disability Workforce Survey

Please complete the Agency Developmental Disability Workforce survey below This data collection is designed to measure the impact of the historic rate increases included in the current state budget in real time on a quarterly basis.

The information collected will be reported to the entities that funded the increase—the Ohio General Assembly and county boards of DD—and is designed to provide unique insight into the impact on DD services, provider capacity, and DSP recruitment/retention efforts.

Survey

2024 Training for All Providers

Cuyahoga DD will offer a variety of training to providers throughout the year.

As a reminder, to attend, the provider must be actively serving an individual or designated to work with an individual served by Cuyahoga DD and be in good standing with the Ohio Department of Developmental Disabilities.

Monthly trainings from varying Cuyahoga DD departments
Bi-monthly supervisor trainings provided by The Academy
Full 2024 Provider Development Trainings
Upcoming training for all Cuyahoga providers, click on the topic to register

Date	Topic	Time	Location
4/23	Building, Managing & Monitoring Your Team	4 - 8 pm	North Royalton Library
4/24	Building, Managing & Monitoring Your Team	10 am - 2 pm	North Royalton Library
5/2	MUI-Provider Training Series	10 - 11 am	Virtual
5/7	Mission Oriented Goal Setting	4 - 8 pm	Strongsville Library
5/8	Mission Oriented Goal Setting	10 am - 2 pm	Strongsville Library

Cuyahoga DD will no longer be administrating initial onboarding for DSPs. For onboarding training resources visit:

First Aid/CPR: Red Cross or American Heart Association
Medication Certification: Dodd Med Cert Training Search >Search DD Personnel Training Sessions > See available Med Cert trainings per county and certification level
Dodd Training: DoDD login > Login> My Learning (Dodd login account required)
Providers may contract directly with The Academy for additional training needs
Jen Dalessandro at 513-237-2449 or info@academyforpd.com.

Updated Rules in Effect

To review the updated Rules in Effect starting in January 2024 by clicking here.

Reminder to All Providers

Reminder to all providers to submit their billing promptly after providing services. Providers who hold billing may encounter conflicts when attempting to bill long after the service was delivered.

Important Reminders

Are you checking the PST?

People served by Cuyahoga DD are often seeking providers. Be sure to check the PST every day! Provider Support often hears from providers who are looking for people to serve and the provider search tool.

Link to PST

Provider Network Manager and your DoDD certification

Please remember to start your renewal certification at least 90 days prior to expiration to support the renewal process and avoid conflict.

Guidance on Rule Changes

Staffing Efforts

Cuyahoga DD has posted lists on our website of Independent Providers who are willing to work with an agency, as well as a list of agencies in need of staff. These lists are in the process of being updated. If you would like to be added to either list, please complete the appropriate survey below. Additionally, if you'd like to be removed from these lists for any reason, please email PDS.

*Please note that this list has been revised. Providers who have completed these surveys in the past are welcome to do so again at this time.

Independent Provider Survey

Agency Provider Survey