Enhanced Experience: Upgraded E-Billing System

In January, our dedicated customer service team implemented a more efficient billing process to enhance your experience with us. This streamlined approach ensures that all our valued customers receive their bills promptly and hassle-free.

E-Billing notifications now come from: noreply@incode.tylerhosting.cloud

We understand that changing processes can come with minor challenges. Some of you may have received duplicate e-bills last month, and we sincerely appreciate your patience as we fine-tuned our software. Rest assured, our February bills have landed in your inboxes right on schedule.

Some of the benefits of our e-billing system include:

• Convenience: Enjoy instant access to your bills anytime, anywhere, eliminating the need to wait for traditional mail delivery.
• Environmental Responsibility: By opting for e-billing, you're helping us reduce paper waste and lower carbon emissions associated with printing and mailing traditional bills.
• Cost Savings: Our e-billing system cuts down on printing and postage costs, allowing us to pass those savings on to you through our lowest possible rates.
• Faster Payment Processing: Enroll in our auto-withdrawal feature using your checking account for seamless and secure on-time payments. Say goodbye to late fees!



We're committed to providing you with the best possible service, and we're confident that our new e-billing system will enhance your overall experience with us. Providing exceptional customer service is at the heart of everything we do.

Cold Winter Showers Shape Our Water Future

Our wet winter will soon give way to spring, and while we enjoy rainy days, it's essential to understand how they impact our water supply. Snowmelt runoff, not just rainfall, plays a crucial role in filling our statewide reservoirs.

This winter, we experienced some warmer storms, which poses potential problems for maintaining full reservoirs in the summer. Snow-covered mountains act as our winter storage, holding cold snowpack that will gradually melt and replenish our statewide reservoirs during the warmer months. Without sufficient snowpack, statewide reservoirs may not fill up adequately.

Thankfully, recent storms have been cold enough to bring the snowpack up to average and should lead to fuller-than-average reservoirs. This is great news for our water supply and reservoir levels.

JOIN US FOR FIX A LEAK WEEK - CHECK, TWIST, REPLACE!



The average American household wastes nearly 10,000 gallons of water each year from easy-to-fix household leaks! This is equivalent to filling 200 bathtubs - or half a swimming pool - that's a lot of water.

Connect with us on Facebook during Fix a Leak Week for valuable water-saving tips and tricks!

Taking action to fix leaks not only saves water but also reduces your utility bills. It's a win-win for your wallet and the environment!