November 1, 2023 Edition 4

The monthly Provider Insider Newsletter will differ from the Network Communication Bulletins by offering an avenue to highlight community happenings across our catchment area. We will share information on various projects Trillium is working on within our local communities and introduce new skill development/training opportunities available to providers.

• Provider Spotlight: Coastal Horizons Adolescent Services
• New Opportunities
• Provider News
• Community Involvement
• Provider Resources
• Provider Knowledge
• In Case You Missed It 



November 2023 Virtual Community Mental Health First Aid (MHFA) Training

This training is for NC residents only.

Mental Health First Aid (MHFA) teaches how to identify, understand and respond to signs of mental illnesses and substance use disorders. These trainings will give the skills to reach out and provide initial support to someone who may be developing a mental health or substance use challenge and help connect them to appropriate care. Youth Mental Health First Aid (YMHFA) and Adult Mental Health First Aid (AMHFA) training will be held virtually and participants are required to complete a 2-hour self-paced study prior to attending the instructor led training.

To take this training, the participant must reside or work in one of our 28 catchment areas: Bertie, Chowan, Gates, Martin, Pasquotank, Camden, Currituck, Hertford, Northampton, Perquimans, Beaufort, Dare, Nash, Pitt, Washington, Craven, Hyde, Pamlico, Tyrrell, Brunswick, Carteret, Columbus, Jones, New Hanover, Onslow, Pender, Halifax, and Bladen counties.

YMHFA will be held November 29, 2023 at 8:30am-1:00pm.

AMHFA will be held November 30, 2023 at 8:30am-1:00pm.

Registration deadline for both trainings is November 16, 2023.

Participants may only register for one training within a 30 day period.



Although there is no cost to you, this course is valued at $25 per person. If you must cancel your registration, please do so within 48 hours of the instructor led course. Failure to cancel within the recommended timeframe may result in a 30-day waiting period to reschedule the training.

For any questions, please contact Carlos Mirodipini at carlos.mirodipini@trilliumnc.org or Susan Lambert at susan.lambert@trilliumnc.org. You can also contact them via phone at

866-998-2597.

Sign Up Here

Provider Network Participation Opportunities

Forensic Evaluator 

Trillium is currently recruiting forensic evaluators within the Trillium Region and surrounding counties.

For interested providers not currently certified, Trillium will register the applicant for a free, online training offered on February 23, 2024. All requests for registration must be in to Trillium by February 12, 2024. Certification requires completion of the six-hour training, followed by a passing examination score. 

State Guidelines for training eligibility:

• Be a licensed clinician as defined in Rule 10A NCAC 27G.0104;
• Work under contract with a LME-MCO;
• Provide documentation of current licensure status to the LME-MCO;
• Provide documentation of training and expertise with the mental health, developmental disabilities, or substance abuse (MH/DD/SA) services population;
• Request the LME-MCO submit his or her name to the Pre-Trial Evaluation Center for the training and certification program; and
• Complete annual recertification training as scheduled.

Behavioral Health Service Needs

Below is a list of needed services, supports or vendors in our region.

Trillium is accepting applications from mission-driven organizations interested in providing the following services: 

• Office Based Opioid Treatment Providers: all counties. 
• Psychological Services, Psychologist or Licensed Psychological Associates: all counties. 

Residential Therapeutic Care for Transgender/Gender Diverse Youth

Trillium is accepting applications from Level III and Therapeutic Foster Care providers to develop residential services specifically for Transgender and/or Gender-Diverse (TGD) youth. Interested providers must submit an application to apply for consideration.

Interested?

Advanced Suicide Risk Assessment:

Intervention and Postvention

This advanced training will equip behavioral health and healthcare professionals with information about suicidality that was not taught in most academic training or supervision, and that most professionals haven’t routinely incorporated into their practice.

The presenter will provide updates on the most current research and practices related to suicidology. Participants will be able to proactively identify risk and assertively act to reduce risk prior to a suicide attempt. Postvention responses after a suicide or a suicide attempted will be discussed during the training.

Professionals who have experienced death by suicide of a patient become at increased risk for suicide themselves; therefore, self-care strategies will be introduced. This training will lay the foundation for assessment protocol and how to be strategic in choosing the most appropriate interventions.

The presenter will introduce a model that will address the anxiety experienced by many professionals when talking about suicide risk with patients and provide guidance to implement common sense interventions.

Details and Register

Provider News

Trillium receives $1.6 million for High Fidelity Wraparound services

Trillium Health Resources received a $1.6 million allocation from a Substance Abuse and Mental Health Services Administration (SAMHSA) grant that the North Carolina Department of Health and Human Services (NCDHHS) Division of Child and Family Well-Being (DCFW) has been awarded. This allocation will expand High Fidelity Wraparound (HFW) within our region, support a dedicated HFW liaison at Trillium, add two new HFW teams, and provide support for an existing HFW team within our region.

HFW assists youth and their families to achieve the changes they want in their lives. The interactive, team-based approach employs ten principles and four phases to help families reach their desired outcomes and develop the skills needed for the future. The support teams in HFW include a coach, up to four wraparound facilitators, and three support partners. The youth served by HFW have multi-system involvement and complicated challenges. HFW seeks to intervene before these challenges can lead to the use of restrictive levels of care, high costs, and poor outcomes.

“Trillium welcomes this additional funding so that we can support even more people with HFW,” shared Leah Smith, Innovative Development Director at Trillium. “In the past year, more than 35 families have neared completion of HFW services. They have reported increased communication, learned about community resources, and decreased their need for crisis responses due to plans put in place. This funding will increase access in our area to collaborative HFW teams that partner with youth and families to develop and achieve their own unique family visions, with the support that youth and families want and need.”



Substance Abuse and Mental Health Services Administration (SAMHSA) Award

In the lead Up to Prevention Month, the Biden-Harris Administration awarded $42.6 Million to expand and strengthen the capacity of States and Local Community Prevention Providers to Implement Evidence-based Prevention Strategies. SAMHSA offers a Prevention Month toolkit, with downloadable resources, including prevention information for families, evidence-based practices for communities, and technical assistance for grantees.

View Article

Latinx Heritage Summit Success

Trillium Re-Entry Simulation

The Training Department hosted its second Re-Entry Simulation event on September 26 in Greenville. The event featured a hands-on experience of barriers individuals often face when released from incarceration. Empathy is a powerful tool to change. The simulation is part of a larger effort to ensure individuals released from incarceration have the services and resources to successfully lead fulfilled lives and lessen recidivism rates. Trillium is proud to work in collaboration with community partners such as law enforcement and providers. Additional events are coming, therefore please be on the lookout for those opportunities to join us.



Provider Resources

Outreach Begins to Help Communities Get Covered Through Medicaid Expansion

Please click on the underlined links below for more information.

Beginning Dec. 1, 2023, more North Carolinians will be able to get health coverage through NC Medicaid. This will be a game changer for the more than 600,000 people who will be able to access health care and is the most significant investment in the health of our state in decades. Thank you to the many partners who have helped make this a reality. 

Now we need your help to be sure that North Carolinians know who is eligible and how to apply. We have a new website bilingual toolkit and a sign-up form to stay updated on the most current information about how more North Carolinians will be able to get health coverage through NC Medicaid. Please use these tools with your networks and communities. 

The bilingual toolkit includes:

• Day 1 Flyer: An overview of who is eligible and how to enroll.
• Newsletter Template: Content to include in your newsletters and emails.
• Social Media: Graphics and posts to share on your channels. 
• Family Planning Flyer: Information for the approximately 300,000 people who receive limited benefits through Family Planning Medicaid who will be automatically enrolled in full Medicaid.
• Medicaid Essentials Deck: A presentation to share with your community on who is eligible and how to enroll.
• FAQ: Answers to common questions.
• ePass Video: An overview of how to apply online through ePass. 

To stay updated with the latest information, be notified when the application process goes live, and receive the newest resources, complete this sign-up form.

Thank you for helping more people in your communities get health coverage through NC Medicaid. Together we will ensure more than 600,000 people gain access to health care across North Carolina.

Provider Knowledge

Important Claims Information

As of November 1, 2023, per the DHHS guidelines the attending NPI cannot be the billing NPI on UB04 and 837 institutional claims. Please note that the attending provider does not need to be employed by the facility but is the individual who has responsibility for the medical care/treatment of this beneficiary.

If you have questions, please contact the Provider Support

Service Line at

1-855-250-1539.

Medicaid Expansion Will Launch

Dec. 1, 2023

Medicaid Expansion will launch on December 1, 2023, giving more than 600,000 North Carolinians access to healthcare.

For more information, please see the Questions and Answers about Medicaid Expansion webpage.

Re-verification Requirement

You should have received a Re-verification Notification from NCTracks. If you have not responded, please act now. If you do not submit the re-verification application and pay the application fee by the due date, your Medicaid claims will not be paid.

Network Communication Bulletins 2023

Click above for more information.

Have Questions/Need Support?

If you have questions, need additional information, or require technical assistance, please contact our Network Management Department at NetworkServicesSupport@TrilliumNC.org or call our Provider Support Services at 1-855-250-1539 during the hours 7 a.m.–6 p.m. EST, Monday–Saturday. 

We appreciate your commitment to helping us achieve this mission by meeting the needs of members!

Provider Insider is a newsletter for the Trillium Health Resources provider community. Please send comments and suggestions about this publication and its contents to NetworkServicesSupport@TrilliumNC.org.