MESSAGE FROM THE DIRECTOR

Hello Everyone!

Effective today (March 19, 2024) Orchard Trail (2nd floor) has been declared by KFLA Public Health in Enteric Outbreak. At this point, the earliest it will re-open is March 26, 2024. This date may need to be extended depending on how the outbreak progresses.

Outbreak Update

Orchard Trail home area is closed. Only Designated Essential Caregivers are permitted into this Home area. Residents are to stay in this Home area for the duration of this outbreak.

Residents' symptoms are gastro in nature (vomiting and diarrhea). Residents isolating in their rooms have to be symptom-free for 48 hours before they can come out of their room.

If an essential caregiver is feeling differently in any way, please, stay home. If you have experienced gastro symptoms yourself, please do not visit for 48 hours after your last symptom. Ensure you are taking every opportunity to hand sanitize your hands and your loved one's hands. If your hands are visibly soiled, soap and water plus friction are the preferred options.

If you are not feeling well, or have been around someone who was not feeling well, please postpone entering the Home for 48 hours.

Hand washing is so incredibly important!!!!

We maintain a high standard of infection control cleaning which is very helpful in resolving our outbreaks quickly with minimal spread in the Home area, but we definitely need everyone's help and support to ensure the most positive outcomes.

Masking:

Given the prevalence of enteric cases in the community, we would strongly encourage you to keep your mask on the entire time you are in the Home.

All persons entering Orchard Trail Home area are required to wear a mask while on the Home area that covers their mouth and nose.

There is no eating or drinking in this Home area by Essential Caregivers.

Thank you for your support.

Angela Malcolm RN

Director 

County of Lennox & Addington

County of Lennox & Addington Facebook

Designated Essential Caregivers are selected by the resident or,

if they are unable, the power of attorney. 

Those wishing to be an Essential Caregivers must submit this form to be approved as an essential caregiver. 

Please return via email to our IPAC Lead Angela Richmond RN - arichmond@lennox-addington.on.ca or fax (613-354-7387). 

Alternatively, we will have hard copies of this document available at front reception at JMPC where you can complete and drop off to them.

Then, you will need to watch a short Infection Control video here followed by a quiz here in order to be approved as an essential caregiver. 

If you are struggling to watch the video or complete the quiz, please reach out to reception and they will be able to provide assistance.

KFLA Public Health 

JMPC Room Layouts

JMPC CONTACTS

• Angela Malcolm RN, Director (Ext. 7222)
• Emily Sarley RN, Manager of Nursing (Ext. 7227)
• Angela Richmond RN, IPAC Lead / Assistant Manager of Nursing (Ext. 7226)
• Carolyn McConnell RPN, RAI Supervisor (Ext. 7259)
• Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
• Shane McKenny, Environmental Services Supervisor (Ext. 7230) 
• Kristen Richmond, Food Services Supervisor (Ext. 7228)
• Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
• Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
• Michelle Hickey RPN, Behavioural Support Nurse (Ext. 7237)



Ministry of Long Term Care Family Support and Action Line 

1-866-434-0144  

This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm

The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.

The complainant will hear back from the Ministry within two business days.

OR

Write to the Ministry at

Director

Long-Term Care Inspections Branch

Long-Term Care Operations Division

119 King St W, 11^th Floor

Hamilton, ON L8P 4Y7

OR

If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,

they can contact the Patient Ombudsman.

Contact the Patient Ombudsman

1-888-321-0339 toll free

1-416-597-0339 (Toronto)

1 416-597-5371 (TTY)