ELEVATING HEALTH ACCESS ONE NEIGHBOR AT A TIME
IN 2024, OUR LOCAL HEALTH PROGRAM SERVED MORE INDIVIDUALS IN NEED THAN EVER BEFORE
While SOS serves tens of thousands of local people through our support of social service agencies and safety net clinics, we have begun doing local health work on a more personal level– meeting needs one at a time through referrals from medical professionals and case managers. This work has spiked dramatically in the last three years– increasing three hundred percent to serve more than 400 individuals with nowhere else to turn in 2024. “These people are hurting and we have to help them,” says Local Health Manager Brian Jointer who answers these calls every day. “They are out of options.”
One of these individuals was Brittany, a recent college graduate and administrative assistant at Simmons College who came to our second Free Wheelchair Clinic to get new tires for her wheelchair. “Even with insurance, I was going to have to pay close to two thousand dollars for new casters and wheels,” she says. “So, I was just trying to push through– literally, getting around with deflated tires for months. It was exhausting!” Brian and our technician and former Volunteer of the Year Chris Maddox provided Brittany with new inner tubes and wheels that got her moving again. “I’m getting around and living the life now,” says Brittany who recently moved to her own apartment in Louisville from her mother’s house in Bagdad. “I feel like I got a brand new Cadillac!”
Glen came into the SOS warehouse with his healthcare worker, Tiffany, this Saturday when the staff made a special trip in to service his chair. Glen is a wheelchair user who has cerebral palsy and he had recently requested new batteries for his motorized chair but instead received a new chair from insurance that didn’t fit properly. “The seat was too small, the rear wheels spun and the chair tilted backwards,” explains Tiffany. “He felt unsafe– like he was going to fall out of it. He couldn’t go out independently at all.” After making an appointment with Brian, Glenn was set up with the new batteries he needed to get his old chair going again. Now he can get back to doing all of the things he loves– which include fishing, bargain hunting at Goodwill and going to action-adventures movies. He was so happy that, when leaving SOS he said, “I want to be an ambassador for SOS and tell everyone how amazing you are !”
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