November 2024

Regional West’s Phenomenal Week at the 2024 NHA

Annual Convention

Regional West was well represented at the 2024 Nebraska Hospital Association (NHA) annual convention held Oct. 16 through 18 in LaVista. Check out the incredible recognition our employees and departments received!

Regional West’s Emergency Department Wins 2024 NHA Quest for Excellence Award

Regional West’s Emergency Department (ED) has taken home gold once again! The group recently received the 2024 Nebraska Hospital Association (NHA) Quest for Excellence award for their ED Olympics initiative, a quality campaign focused on improving patient satisfaction, employee culture, quality measures, and overall care.

Click here to read more about this achievement.

Fowler Receives Regional West’s 2024 Caring Kind Award

Join us in congratulating Linda Fowler, RN, APRN-CNS, Regional West’s clinical coordinator in the Critical Care department, for being named our 2024 Caring Kind Award recipient!

Click here to read more about this award and why we're proud to celebrate Linda.

Six Members of Regional West Leadership Complete NHA Leadership Institute Program

Six members of Regional West’s leadership team recently completed the Nebraska Hospital Association (NHA) Leadership Institute program! This initiative is designed to help emerging healthcare leaders gain leadership skills and competencies through a series of interactive sessions while building valuable relationships with peers across the state. 

Click here to read more about the group and their experience.

With Discharge Phone Calls, Care Continues After Patients Leave Hospital

Regional West is working hard every day to improve the patient experience, and follow-up phone calls after hospital dismissal are now a big part of that focus. Regional West implemented post-discharge phone calls in January for patients who had been hospitalized in the Intensive Care Unit (ICU), Progressive Care Unit (PCU), and on the medical surgical floors.

“Vickie and I want our patients to know that at Regional West, care doesn’t stop when patients are discharged and walk out our door,” said Temple Russell, BSN, RN, director of Medical Surgical Services. “It’s important to identify and help solve issues before they escalate.”

-Temple Russell, RN, BSN,

Director, Medical Surgical Services

Click here to read more. 

Episode four of the “We Are Regional West” podcast finds Julie Franklin and Josh Lively diving into the world of Imaging Services at Regional West. Tune in to learn about the services offered, how the different tests work, and the latest advancements in the field.

Click here to listen to this podcast. Don't forget to check out our introductory podcast featuring Dr. Bradley Hertzler; our Epic information podcast featuring Dr. Caleb Wilson; and a look into recruitment strategies with Lisa Steele, director of Physician Recruitment, and hearing from Dr. Monica Sarawagi.

Service Excellence and Guest Relations Work to Better the Patient Experience

At Regional West, great customer service is top of mind. That’s why Service Excellence Director Ally Berggren and Guest Relations Patient and Guest Experience Specialist Mark McCarthy are committed to providing a quality patient experience.

Click here to read more about how Ally and Mark make a difference in the lives of Regional West’s patients and their families.

Regional West strives to provide care that’s top-notch. That’s why we’re proud to celebrate 11 physicians and providers who have scored greater than the 90th percentile in the third quarter patient satisfaction surveys!

These scores reflect our ongoing commitment to caring for the people of the panhandle and beyond. Thank you for choosing Regional West!

Students Find Passion for Healthcare Through Regional West’s Job Shadow Program

Choosing the right career field can be difficult – especially when it comes to the variety of options in healthcare. To help future professionals explore paths and gain meaningful experience, Regional West partners with local schools to offer a job shadow program.



Click here to read more about this program and how it’s helped students find their passion for healthcare.

Regional West Sees Improved Patient Safety through Falls and Wound Care Initiatives 

Over the past year and a half, Regional West’s Falls Committee has reported consistently lower acute care fall rates, and the Skin Champions team has significantly reduced hospital-acquired pressure injuries. Now, these groups look to build on their successes and continue to make strides toward better patient safety.

Click here to read more on their accomplishments and see what’s on the horizon. 

308-630-1485

Each year, Regional West Foundation grants health education scholarships to students from Regional West’s service area. Following graduation, many of the students pursue employment in the communities Regional West serves. Scholarship awards are split between the 2024 fall and 2025 spring semesters.

This year, we were able to award a total of $77,500 in scholarships! When you donate to the Foundation, your dollars help local students pursue meaningful careers in healthcare. If you’d like to read more about these scholarships and the students who earned them, click on the links below.

• Regional West Foundation Awards $9,000 in West Nebraska Blood Center Scholarships
• Regional West Foundation Awards $19,000 in Scholarships to School of Radiologic Technology Students
• Regional West Foundation Awards $49,500 in Scholarships to UNMC and WNCC Students

Thank you for supporting the Foundation’s important work! We are proud to make an impact on the communities we gladly serve.

Breastfeeding Support Group

First and third Tuesday

10 a.m. to noon

Regional West Medical Center

Keith Room

4021 Ave. B l Scottsbluff

Click here for more information!

Postpartum Support Group

First Wednesday

5:30 to 6:30 p.m.

Regional West Medical Plaza South

Women's Center

3911 Ave. B l Scottsbluff

Click here for more information!

Weight Loss Support Group

First Wednesday

5:30 to 6:30 p.m.

Regional West Medical Plaza South

Conference Room 1

3911 Ave. B l Scottsbluff

Visiting Regional West

Visitors of all ages are welcome to Regional West Medical Center during normal visiting hours, which are 7 a.m. to 8 p.m. daily. Visitors under the age of 12 must be accompanied by an adult.

The main hospital entrance is open Monday through Friday from 7 a.m. to 5 p.m. Visitors can also enter through the Birth and Infant Care Center entrance on the facility’s north side during these hours.

If visiting the hospital after 5 p.m. or on the weekends, please use the Emergency Department entrance.

Thank you for choosing Regional West!

308-630-2244

Regional West Foundation has kicked off our Grateful Patient program! This program provides patients and their families a way to show gratitude toward a physician, provider, nurse, employee, or department who played a special role in their care.

If you know someone at Regional West who has made your care special, we invite you to share your story and make a donation in his or her name. They will then be recognized by the Foundation.

Click here to view the donation information form, or call the Foundation at 308-630-1485 to make a donation in someone’s name.