Hello Everyone!

Unfortunately, we need to share with you that Orchard Trail (2nd floor) has been declared in COVID-19 Outbreak today.

This is our secure home area and poses significant challenges in trying to isolate those who are impacted.

As a result Orchard Trail is closed. Only Designated Essential Caregivers are permitted into this Home area. Residents are to stay in this Home area for the duration of this outbreak.

We are going to work very diligently on our infection control practices to try and get this Home area open for Christmas. We will definitely need your help though.

We have noted in this outbreak that residents symptoms in this outbreak are largely presenting as lethargy and/or change in behaviour.

If an essential caregiver is feeling differently in any way, please, stay home. Ensure you are taking every opportunity to hand sanitize your hands and your loved one's hands.

All persons entering the Orchard Trail Home area are required to wear an N95 mask while on the Home area that covers their mouth and nose.

There is no eating or drinking in this Home area by Essential Caregivers.

Thank you for your ongoing support,

Angela Malcolm RN

Director 

County of Lennox & Addington

County of Lennox & Addington Facebook

KFLA Public Health 

JMPC Room Layouts

JMPC CONTACTS

• Angela Malcolm RN, Director (Ext. 7222)
• Carol Corcoran RN, Manager of Nursing (Ext. 7226)
• Emily Sarley RN, IPAC Lead / Assistant Manager of Nursing (Ext. 7227)
• Carolyn McConnell RPN, RAI Supervisor (Ext. 7259)
• Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
• Shane McKenny, Environmental Services Supervisor (Ext. 7230) 
• Kristen Richmond, Food Services Supervisor (Ext. 7228)
• Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
• Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
• Michelle Hickey RPN, Behavioural Support Nurse (Ext. 7237)



Ministry of Long Term Care Family Support and Action Line 

1-866-434-0144  

This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm

The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.

The complainant will hear back from the Ministry within two business days.

OR

Write to the Ministry at

Director

Long-Term Care Inspections Branch

Long-Term Care Operations Division

119 King St W, 11^th Floor

Hamilton, ON L8P 4Y7

OR

If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,

they can contact the Patient Ombudsman.

Contact the Patient Ombudsman

1-888-321-0339 toll free

1-416-597-0339 (Toronto)

1 416-597-5371 (TTY)