TIFCU wants to help you keep your information safe. Here are some tools and tips to help you defend against cyber criminals. Protecting your personal information is a shared responsibility. You do your part when you: 

• Make sure it's The Infirmary Federal Credit Union: Fraudsters pose as credible companies "phishing" for your information. TIFCU will never call to ask for your logon information.·        
• Report suspicious texts and emails: Using email and text, fraudsters impersonate companies to get consumers to click links and provide personal information. Report suspicious emails or texts to the Credit Union.      
• Don't let scams ruin the holidays: Don't fall for holiday scams luring you into making extra money or deals that seem too good to be true.

Security Best Practices:

• Layer your protection: A password is the first line of defense against cyber criminals. We recommend using multi-factor authentication (MFA) for an added layer of protection. Answer those security questions and select ones that aren't easy for fraudsters to guess.   
• Equip yourself: Monitor your accounts regularly, respond to fraud alerts and report unauthorized transactions promptly. Use services like our FREE CardValet to turn your card usage on and off and monitor your purchases.
• Never click through any retailer or e-commerce email. Instead, go directly to the retailer’s web site via your browser, by typing in the retailer’s primary domain name. An email may look perfect, but it may be a forgery – and clicking links in that email might send you to a real-looking website that is also fake. 
• Be especially skeptical of emails that promise rewards in exchange for taking surveys, recommending items to friends, or giving gifts.
• Be wary of fake charities. Fraudsters are betting on you and your generosity this holiday season. Do your research before deciding to give to a charity.
• Watch for fake purchase order confirmations. These email scams verify a bogus order on the way and a charge against your card. In reality it is a phishing email designed to get you to share your personal information to “dispute” the order or charge. Always visit the merchant’s site directly to verify an order status.
• Don't fall for emailed discounts and coupons too good to be true. Be careful of offers from stores that seem too good to be true. This is another phishing scam designed to collect your personal login information for retail sites. Fake coupons will direct you to a cloned website page that will capture your login information and redirect you to the legitimate site.
• Porch pirates will be waiting to scoop up your deliveries. Have your items delivered when you are home, or to an alternate address where they can be held for you.

As always, please contact the Credit Union if you have questions or need assistance.