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Volume 57 | August 2024

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LightWerks specializes in the design and integration of technology that supports in-person, hybrid, and remote collaboration.

Securing Success: LightWerks' PlatinumCare Enhances Operations at Treasure Valley Laboratories


A recent interview with the staff at Idaho State University's Treasure Valley Anatomy and Physiology Laboratories highlighted the indispensable role of LightWerks' PlatinumCare in maintaining their AV system’s seamless operation. This subscription service has frequently alerted the IT staff to issues before they could impact teaching, learning, or the revenue-generating rental use of the labs. By transitioning from reactive troubleshooting to preventative maintenance, including 24/7 monitoring and rapid issue resolution, PlatinumCare ensures the reliable performance of essential AV equipment. Visit our site to read the full story on how PlatinumCare is enhancing operations at Treasure Valley, and explore how it can benefit your organization.


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Product Spotlight

Revolutionize Audio with Nureva HDL410

Enhance audio clarity in every corner of your extra-large meeting rooms, classrooms, and training rooms with the Nureva HDL410. This system brings professional audio performance without the need for complex AV setups, thanks to advanced Microphone Mist™ technology that creates a blanket of 16,384 virtual microphones. Whether for a spirited class discussion, or an interactive training session, every voice is captured with exceptional clarity. Unique Voice Amplification Mode enhances in-room speaking, broadcasting the presenter's voice through speakers without losing full-room pickup—perfect for both in-person and remote participants. It's the only multifunctional audio solution tailored for every educational scenario. The HDL410 is easy to install, and compatible with leading educational platforms like Microsoft® Teams and Zoom. Discover the difference in your educational environments!


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Zoom Rooms Update

Advance notice of end of support for Zoom Rooms Android Controller on legacy hardware devices

Zoom is phasing out support for certain legacy devices running the Android Controller app. Make sure your hardware is ready for the change before February 1, 2025. For full details and recommended next steps, check out this article. If you have any questions or need assistance with upgrading your equipment, feel free to reach out to your LightWerks representative. We’re here to help you transition smoothly.

LightWerks is the West Coast's leader in providing full-service audiovisual and security technology integration, specializing in design, installation, and support of audio, video, and cloud-based communication solutions. It is our mission to keep our customers well-informed, trained, and supported so they can continue to do what they do best.

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