But when an outage can’t be prevented, REC wants to keep you informed at every step. That’s why your Cooperative is excited to now offer even better outage text communications in the event that your home or business loses power.
Receive alerts proactively notifying you of power outages and outage restoration. Text messages will notify you when:
- REC is aware of an outage in your area.
- The estimated restoration time is available or changes.
- Crews are en route or on site at the outage location to make repairs and restore your power.
- Power is restored, including the outage cause when available.
With our improved outage communications, members can now report an outage through a text message and can also text key words such as STATUS to get the latest on an outage impacting their home or business.
If you currently receive outage text alerts from REC, no steps are necessary to take advantage of this improved service. In addition, all REC members who have provided a cell phone number to the Cooperative are automatically enrolled and do not need to take any steps to stay informed during an outage.
