Handing Back the Keys to a Special Servicer

Part II

In Part II, The Henley Group (THG) navigates the lurking threats and potential opportunities for CRE owners in the complex process of transitioning property back to CMBS Lenders. If you missed Part I, where we detail goals and key considerations for CMBS Borrowers faced with handing back the keys, read here.

When a Borrower determines that putting additional capital into a Property doesn’t yield a market rate return on equity, and reputational risk is not a factor, a sponsor often decides to “stop the bleeding” and looks to turn over the Property to their Lender.  While most Borrowers hope to expedite the process and move on, it is imperative to diligently review the Loan documents BEFORE you start the transfer to understand any “carve-outs” that may trigger additional or ongoing liability. Here's what you need to know.

What's the Expiration Date?

Certain loan agreements do not state when a guarantor ceases to be liable for their “interest carry” and/or “operating carry" guaranty. There is no written language, or a sunset provision, for the guarantor’s financial obligations to expire. So, while a Borrower can transfer the property to the Lender, they may in fact remain liable for the interest and/or carry costs until such time as the property title is transferred to a third party. 


Are You Good?

Certain Borrower actions like fraudulent activity, creating waste, and/or filing bankruptcy will trigger levels of recourse. Your best recourse is to consult your Loan Documents.


Managing the Property and Reimbursements

Operating Expenses

Borrowers will need to continue to manage the Property until such time as a court-appointed Receiver is installed. Different states vary in judicious process and the rules governing receivership. For that interim period, Borrowers will need to negotiate to get a Lender to reimburse the property's operating expenses. If successful, an Accounts Payable Aging Report along with proof of paid invoices must be submitted to ensure reimbursement.


Management Fees and Commissions

If a third party currently manages the property, a management fee is considered a reimbursable expense, but if an affiliate of ownership manages the property, the expense may or may not be reimbursable. The Assignment of the Management and Subordination of Management Fees Agreement must detail explicitly that an “affiliate management company” has the right to collect management fees after a loan default; otherwise, the Borrower's affiliate will not be reimbursed for management fees. Additionally, leasing commissions to in-house brokers generally will not be reimbursed after a default event, while an outside broker will be reimbursed for commissions earned. 


Back-Dated Expenses

In specific circumstances, a Lender may reimburse a Borrower for back-dated expenses when a Borrower carries the Property in good faith for an extended period. Furthermore, insurance expenses may be reimbursed for the pro-rata portion of the unused, insurance premium the Borrower paid before the Lender takes title.  

A Case in Point

A sponsor grappled with an underwater property over a prolonged period of time due to the loss of a significant tenant. With no success in replacing the tenant, an orderly transition of the Property was determined to be the best course of action. In an effort to uphold the Borrower's reputation and to maintain the Property in good condition, the sponsor shouldered operational expenses and ongoing property maintenance. This strategic investment sustained the property's operations and positioned the Borrower in a favorable light, fostering positive relationships with lenders and stakeholders. In the end, the Borrower was able to get reimbursed for certain expenses PRIOR TO the asset being transferred to Special Servicing as well as for expenses prior to the Receiver being installed.

Expediting Transfer

If the goal is to expedite the transfer process, THG recommends Borrowers micromanage the process:

  1. Ensure the Lender immediately orders an appraisal and Phase I Environment Site Assessment (ESA)
  2. The Lender commences the “Title Run”
  3. Have a Property Conditions Report ready, it may be required
  4. Consider assenting to the Receivership Order with minimal objections 
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About The Henley Group

We are expert CMBS Borrower Advocates with extensive experience partnering with clients to catalyze loan resolutions. Dedicated to service excellence and outstanding outcomes, we have worked out over $12 billion in CMBS deals to date. We are proud of the deep relationships The Henley Group has forged with Special Servicers for 15 years. Our unique skill set, patient negotiating style, and understanding of Special Servicing allow us to get results that may not be available to you.

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David Goldfisher
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Tammy Goldfisher
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