This month's Quality Corner topic is family communication. We all know that communicating with family members is essential to building a trusting relationship as you care for their children. Each day, you have a chance to greet the child and their family member and hear any updates or concerns they may have as they drop off. Throughout the day and at pick up, you have opportunities to share about the child’s day with their family members. Two-way communication with families is an indicator of a higher quality program (see C3 in the Family and Community Engagement Domain on the Kentucky All STARS Standards of Quality).
Some ways that you can promote two-way communication with families:
● Messages from child care communication apps, emails, or texts with families demonstrating ongoing support
● Providing a parent conference agenda with parent and staff signatures
● Social media engagement utilizing forums, polls, or other engagement tools regarding child development
● Responding to parent surveys/questionnaires and address successes or concerns
Sharing about their child’s day can help parents and family members feel more connected to their child and to the child care program. When families are in the know about their child’s day, it helps to spark conversations and allows the family member and child to have opportunities to share and bond.
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