September, 2023 Edition 2

The monthly Provider Insider Newsletter will differ from the Network Communication Bulletins by offering an avenue to highlight community happenings across our catchment area. We will share information on various projects Trillium is working on within our local communities and introduce new skill development/training opportunities available to providers.



Inside this edition, September 2023

  • Provider Happenings: Provider Knowledge and News
  • Early and Periodic Screening, Diagnostic and Treatment (EPSDT)
  • In Case You Missed It 

Provider Knowledge

Equity in Healthcare


The International Day for the Remembrance of the Slave Trade and its Abolition was celebrated August 23rd. Each year, the day is designated by UNSECO to memorialize the transatlantic slave trade. To commemorate this day, the Training Department has been offering a Provider Training: "Equity in Healthcare" through My Learning Campus.

Registration Information

September 19, 2023


CALM Training

Counseling on Access to Lethal Means (CALM) is a powerful addition to existing strategies to reduce the risk of suicide death in at-risk people while respecting their rights and autonomy.

Details and register


Hear. Share. Act.

Hear. Share. Act. is an education & information lunch and learn series event for North Carolina's I/DD community.

Interested?


September 26, 2023


Mental Health First Aid (MHFA) Community Training

This training is for North Carolina residents only.


Mental Health First Aid teaches you how to identify, understand, and respond to signs of mental illnesses and substance use disorders. Deadlines are early September.


Youth Mental Health First Aid

Youth MHFA registration


Adult Mental Health First Aid

Adult MHFA registration


Provider Happenings

Increasing Access to Health Care in our Region


Trillium launched seven traveling care vehicles, thanks to funding provided by North Carolina Department of Health and Human Services through the federal Substance Abuse Treatment Block Grant. We partner with Coastal Horizons, Monarch, PORT Health, and RHA Health Services for the units to provide a variety of services for people living in many of our counties.


Mobile Clinic Locations and Schedule


Safe Schools Healthy Kids NC


Trillium offers trainings, resources, and materials for parents and teachers. Trillium asked schools in our region to help learn what information is needed both for staff training and to share with parents. 

Trainings and tip sheets from Safe Schools Healthy Kids NC will be added to My Learning Campus, Trillium’s free, online training website! 

You now have one place to find all our trainings on mental health, early prevention, recognizing warning signs, and more. 

At the heart of Safe Schools Healthy Kids NC, we focus on these essential elements:

 

  • Awareness and Recognition
  • Prevention
  • Intervening Early
  • Evidence-Based Practices
  • Access to Mental Health Services

THE HEALING PLACE OF NEW HANOVER COUNTY CELEBRATES SIX MONTHS News Release


The Healing Place of New Hanover County(THPNC) has served Greater Wilmington and its surrounding areas for six months. The long-term addiction recovery program began serving residents in February of 2023. Since opening, there have been more than 2,195 admissions to their residential recovery program, detox facility, and overnight shelter. 

THPNC is committed to being a resource for individuals struggling with addiction in Eastern North Carolina. Located on Medical Center Drive, THPNC is the only peer-run, long-term, substance use residential program in southeastern North Carolina and is modeled after a nationally-recognized social model recovery program. Individuals receive treatment at no cost to them, regardless of insurance. The non-profit works with Trillium Health Resources providers across its 28-county region to bring participants who are seeking support for their substance use disorder. The program offers an overnight emergency shelter, withdrawal management, and a long-term, 12-step based residential peer-run recovery program.


Early and Periodic Screening, Diagnostic and Treatment


Trillium is committed to providing preventive health screenings and improving the overall health of children enrolled in our health plans. Trillium will cover services, products, or procedures for a Medicaid member under age 21 if the service is medically necessary to correct or ameliorate a defect, physical or mental illness, or a condition or health problem identified through a screening examination.

Trainings about Early and Periodic Screening, Diagnostic and Treatment are on My Learning Campus. Courses will soon be finalized and will include:

  • EPSDT Overview: currently available and includes topics such as:
  • Dental Education and Outreach
  • Behavioral Health and Development Screening
  • Medical Necessity Requirements of EPSDT Law

EPSDT Training for Providers


Hosted by Trillium Health Resources, this training is provided by Dr. Paul Garcia and Dr. Arthur Flores.

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Early and Periodic Screening, Diagnostic and Treatment Resources for Providers




EPSDT Training for Providers


Hosted by Trillium Health Resources, this training is provided by Dr. Paul Garcia and Dr. Arthur Flores.



Other resources:


In Case You Missed it

Better Doctor

 

Trillium is working with BetterDoctor to

ensure the accuracy of

your information in

provider directories. BetterDoctor may contact you by fax, mail, email, and/or telephone to

request a review once a

quarter. If you are not receiving these inquiries, you may contact support@betterdoctor.com or call 1-844-668-2543.

Click and Scroll to Page 7


New Email for

Affiliate Forms

 

Please note we have a new email address to replace the credentialing email that has been previously used.

ProviderEnrollment@TrilliumNC.org

Re-verification Requirement

 

You should have received a Re-verification Notification from NCTracks. If you have not responded, please act now. If you do not submit the re-verification application and pay the application fee by the due date, your Medicaid claims will not be paid.

NCTracks Re-verification

Network Communication Bulletins July 2023

July 31, 2023:Network Communication Bulletin 313

July 17, 2023:Network Communication Bulletin 312

July 14, 2023:Network Communication Bulletin 311

July 5, 2023: Network Communication Bulletin 310

Have questions/Need Support?


If you have questions, need additional information, or require technical assistance, please contact our Network Management Department at NetworkServicesSupport@TrilliumNC.org or call our Provider Support Services at 1+855-250-1539 during the hours 7 a.m.–6 p.m. EST, MondaySaturday. 


We appreciate your commitment to helping us achieve this mission by meeting the needs of members!

Provider Insider is a newsletter for the Trillium Health Resources provider community. Please send comments and suggestions about this publication and its contents to NetworkServicesSupport@TrilliumNC.org. 

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