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August 24, 2023

In this issue


  • Message from Your Leaders
  • Supporting Your Practice: CI update, Operations update and more
  • Additional Things to Know
  • Epic Updates
  • CME



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Colleagues,



As we approach the final quarter of the year, we are hyperfocused on ending this year strong. Our Clinical Integration (CI) scores still have room for improvement. We’re confident that continued focus on quality, condition management and documentation (CMD) and utilization will help us achieve the top performance our patients have grown to expect from our APP physicians.

 

Even as we dial in on performance for the next few months, we’re continuing to work on our 2024 approach to the CI program. Our governance structure is working hard to reimagine specialist participation and we’ve asked all of you to provide your feedback on the measures that best support our value-based care work. Your input is critically important to creating a CI program that helps our patients live well and advances our Population Health strategy. Share your feedback here.

 

As always, thank you for your partnership.


Dr. Gary Stuck, CEO, APP | EVP, Chief Medical Officer, Advocate Health

Don Calcagno, President, APP | SVP, Chief Population Health Officer, Advocate Health 

Supporting Your Practice

Clinical Integration updates: View the latest program updates including clarifications around met criteria for HEDIS MY2022 kidney evaluation for patients with diabetes measure, reminder about changes for incentive and APP membership eligibility, and more. 


Operations updates: View the latest operational updates including APP claims submission information, using the ECL CRM tools for claims appeals and more.   


Population health outreach: We are conducting patient outreach on your behalf to support quality outcomes and close quality care gaps. Learn more.

Additional Things to Know

Flu shot deadline is Oct. 24: All APP physicians are required to receive a flu shot annually as we continue to maintain a safe work environment, helping to prevent flu transmission to our patients, teammates and communities. In line with the Immunization Policy, flu shots are required or have an approved medical or religious accommodation by Oct. 24. Information regarding the accommodation request process is coming soon. Free flu shot clinics will be held onsite at our facilities later in September, with schedules available prior to the clinics opening.

  • Take Action: More details regarding how to get a flu shot will be provided over the next few weeks, so hold off on getting a flu shot until these details are available. 



ICYMI: Three cheers for Connections: Read our latest and third edition of Advocate Health Connections, featuring a special CEO video, an inside look at Wake Forest University School of Medicine, teammate stories (Daniel and Tiffany from Atrium Health Floyd are colleagues and spouses), and other mainstays including a leader profile, regional spotlights and more. Check it out to stay up to date on all things Advocate Health! 



Hawaii medical assistance: If you are interested in providing medical assistance or donating to those impacted by the Maui wildfires, you can visit the Hawaii State Department website. They continue to collect names of physician and APC volunteers and organizations offering help.


Walk to save lives: Sign up for an Advocate Health Care team for this year’s Heart Walk on Sept. 22 or 23. Heart disease and stroke are the number one and number five leading causes of death. Let’s walk together to make a difference! 


Are you in the know?: Check out these new Advocate Health Care security practices and procedures, and policy updates on patient owned medical equipment, peripheral intravenous catheter removal and more.


Telestroke/TELADOC devices now offer language services: Language services are now embedded into the Advocate Health Care Telestroke platform as of Aug. 8, an important step in our ongoing work to be inclusive and effective for our patients. Physicians and APCs can request language services through the platform, which eliminates the need for multiple devices and lessens the time spent connecting to an interpreter.

Epic Updates

TCM Cipher outreach fully integrated into Epic: CipherHealth is currently used at select sites to conduct automated outreach post-discharge for patients eligible for a Transitional Care Management (TCM) visit. This includes patients who are at low to medium risk for a readmission. Notes for this outreach are now visible in Epic as Telephone encounters in Chart Review. As a reminder, this outreach counts for the two-day interaction to qualify the patient for their TCM visit.


Epic Update: Ambulatory Epic Connect: Releasing order protocol, secure chat protocol and more. 


Epic Update: Hospital edition: Bone Marrow Transplant (BMT)/Cellular Therapy icon on Storyboard, behavioral health updates to reason for admission SmartText, orthopedic surgery standardized joint cocktail implementation and more. 

Continuing Medical Education

MEDtalks: The importance of psychological safety for clinical leaders

Thursday, Sept. 21, 7-8 a.m.

Register

Physicians: Save the date! 2023 Women's Leadership Conference

Thursday, Nov. 16, 12-6 p.m.

View details

Virtual option to participate will be available.

Meridian quarterly webinars

Meridian will be hosting webinars on Sept. 19 and Dec. 19. covering the secure provider portal, pre-auth needed tool, intake form and registering for EFT payment. Join now

Upcoming CME

Aug. 30: 14th Annual Morris M. Goldberg, MD, Symposium (virtual and in-person)

Sept. 20: Scientific Grand Rounds: The efficacy of probiotics to reduce antenatal GBS 

Sept. 20: Deepening anti-racist clinical and organizational practice

Sept. 21: MEDtalks: The importance of psychological safety for clinical leaders

Sept. 29: 9th Annual Narrative Medicine Conference (virtual and in-person)

Oct 5: Medical Staff Grand Rounds: Documentation do's and don'ts (Part 2)

Oct. 5: Common Conundrums in Pediatric Hematology/Oncology Conference (in-person only)

Oct. 19: MEDtalks: Flu and COVID update

Oct. 26: 2nd Annual Healthy Active Living (HAL) Conference: Pediatric obesity (virtual and in-person)


On-demand: Free LGBTQ+ patient-centered care trainings via HRC Foundation