Broadvoice Wins 2024 Bronze Stevie Award for Excellence in Customer Service

LOS ANGELES — April 25, 2024—Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced the Broadvoice Success Program was awarded a Bronze Stevie Award for Best Customer Satisfaction Strategy. Judges called Broadvoice’s customer satisfaction strategy “impressive,” “significant” and “a great solution,” citing its “extraordinary commitment to client satisfaction.”

This is the fourth year Broadvoice has been honored by the international competition for excellence in customer service. In 2022 and 2023, it won a Bronze Stevie Award for Best Customer Satisfaction Strategy. In 2021, it took home three Silver Stevie Awards for Best Customer Satisfaction Strategy, Best Customer Feedback Strategy and Best Front-Line Customer Service Team. The Broadvoice Success Program also received the Business Intelligence Group’s Excellence in Customer Service Award in 2022 and 2023.

“When we started the Broadvoice Success Program a few years ago, we challenged ourselves not only to beat the competition but to set new standards,” said Broadvoice COO Herb Pyles. “Repeated recognition by the Stevie Awards and feedback from our customers confirms we’re succeeding at what we set out to do.”