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Hello and welcome to this week's edition of PanTerra Networks news. As we delve into the realms of UCaaS, Communications, and Technology every Thursday, we're thrilled to bring you a message straight from the forefront of our company. |
Experience the Future of Communication with PanTerra Networks: An Exclusive Invitation for Channel Partners |
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Dear Valued Readers, In the dynamic landscape of cloud communications, innovation reigns supreme. As the President and CEO of PanTerra Networks, I'm thrilled to introduce you to a game-changing dimension in communication solutions—one that combines technology prowess with service excellence. Revolutionizing Contact Centers with PanTerra and Five9 Our commitment to innovation extends beyond unified communications to comprehensive contact center solutions. Customer engagement is the linchpin of business success, and that's why we offer solutions catering to diverse needs: |
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Call Center Solution: Tailored for audio-centric call centers, our solution offers limitless call queues, full call recording with ample storage, advanced agent call routing, callback options, music on hold, and agent transfer functionalities. The system also supports supervisory modes for seamless oversight. |
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Advanced Contact Center Solution: Our advanced solution spans omnichannel support, incorporating voice, text, email, and social channels. Featuring AI-based virtual agent assist, customer journaling tools, blended inbound and outbound calling, and workflow automation, it seamlessly integrates into the PanTerra Streams ecosystem. |
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Connect: Empowering Video Conferencing Experience the brilliance of Connect, our business-class video conferencing and webinar solution that integrates seamlessly with Streams. Connect is designed with your business needs in mind, offering features that enhance your video conferencing experience: |
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Scalable Video Conferencing: Whether for small teams or large-scale interactions, Connect supports hundreds of users without additional cost. |
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Diverse User Profiles: Organize video conferencing sessions effectively with diverse user profiles—presenters, speakers, audience members, and Q&A participants. |
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Physical Conference Room Support: Extend collaboration to physical spaces with Connect's compatibility with conference rooms, boosting workplace collaboration. |
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Enhanced Control with Supervisory Modes: Supervisory modes, familiar from audio calls, make their way into Connect, allowing supervisors to join, whisper, or even barge into video conferences for seamless control. |
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Setting the Stage for the Future At PanTerra Networks, we're not just in the business of providing communication solutions; we're in the business of transforming businesses. Our distinctive blend of technology and service, combined with an unwavering commitment to excellence, makes us your trusted partner in the ever-evolving world of communication. Our journey is propelled by a passion for overcoming challenges and fueling growth. Let's redefine the way you connect—together. |
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Warm regards,
Artie Chang |
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