Fusion Connect Channel News

Join Us in Grapevine, TX!

Fusion Connect is thrilled be a Gold Sponsor of the upcoming Telarus Partner Summit. Stop by to meet with us at Booth 120 or during one of our education sessions.

How to Make a Call Through Microsoft Teams

Say goodbye to traditional phone systems and embrace the power of Teams for your communication needs.  Whether you are new to Teams or looking to optimize your communication workflow, this blog will equip you with the knowledge and tools to make the most of Teams’ calling capabilities.

CCaaS Meaning: Everything You Need to Know About CCaaS

Delve into the meaning and significance of Contact Center as a Service (CCaaS). In today’s customer-centric business landscape, delivering exceptional customer experiences is crucial for success. But what exactly is CCaaS, and how can it benefit your business? Get ready to unlock the potential and elevate your customer service to new heights.

When The John Stewart Company needed to centralize IT administration for their five California operations, they teamed up with Fusion Connect. See how together we optimized their use of Microsoft 365 to ensure seamless connectivity across their multi-location hybrid workforce.

New Episode Alert!

In the latest episode of Tech UNMUTED, George Schoenstein and Santi Cuellar discuss the rise and fall of BlackBerry and when good enough is the enemy of success. They dive into the lessons learned from the recent BlackBerry movie, exploring the themes of adaptation, product roadmaps, and the perils of rushing products to market.

Subscribe on YouTube or your favorite podcast platform today. 

Meet the Team!

Samantha Batzal

Channel Manager

What kind of pet do you have, and how did you choose its name?

I have 2 dogs. A black lab retriever, Zeus and a golden retriever, Athena. Zeus was a rescue pup that already knew his name, so we kept the Greek theme with Athena.

 

What’s your go-to productivity trick?

Writing out my to-do list. Writing the task out on paper helps me to process the task and the importance. Checking the task off provides a sense of accomplishment for the day.

 

What advice would you give to your teenage self?

Invest more time in yourself than in others.  

 

What’s the biggest misconception people have about your position?

That we get to do a-lot of fun travel and events (which we do). But what they don’t see is the added hours it takes to complete the work.

 

What’s one hobby you’d love to get into?

I would love to get into gardening and grow my own small garden. Unfortunately, do not have much of a green thumb.

Fusion Connect manages, orchestrates, and secures the critical technology that enables the connected enterprise. Need a customized solution that meets your organization's needs?

Visit fusionconnect.com to learn more. 

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