Technology has increased customer expectations, catapulted productivity and unlocked the power of data analytics. Learn how a successful digital transformation journey and a winning customer experience go hand in hand in this SmartPaper, written in conjunction with Bloomberg.

Submitted by Baker Tilly US, LLP

Every company knows that timely response to communications is one of the keys to customer satisfaction. Companies often don’t realize that this behavior is important in any relationship, not just keeping customers happy. To develop and maintain both your relationships and bottom line, identify and rectify any situation where employee communications are subpar…

Submitted by Point Road Group

Understanding new phishing techniques can help organizations stay one step ahead of threat actors.One of the most common ways threat actors attack is by phishing. Phishing is a social engineering technique that uses email, phone calls, text messages, or social media posts to trick people into giving away or allowing access to their sensitive information.…

Submitted by Crowe

Heads Up — FASB Proposes Guidance on Crypto Assets, March 27 | DART – Deloitte Accounting Research Tool

This Heads Up discusses the FASB’s recently issued proposed ASU, Intangibles — Goodwill and Other — Crypto Assets (Subtopic 350-60): Accounting for and Disclosure of Crypto Assets, which would provide guidance on the accounting for and disclosure of certain crypto assets. Currently, an entity must account for crypto assets as indefinite-lived intangible assets in accordance with ASC 350 (i.e., the assets must be measured at historical cost less impairment) unless the entity is within the scope of the investment-company guidance in ASC 946 or is a certain type of broker-dealer. Stakeholders have raised concerns that this traditional intangible asset model (1) does not faithfully represent the economics of crypto assets and (2) makes it needlessly complex to recognize impairments by requiring entities to use a crypto asset’s lowest observable fair value within a reporting period. The proposed amendments would address these concerns by requiring an entity to subsequently measure certain crypto assets at fair value. Comments on the proposed ASU are due by June 6, 2023.

Submitted by Deloitte

Financial Reporting Alert 23-2, Accounting and Financial Reporting Considerations Related to Recent Banking-Sector Developments, March 28 | DART –Deloitte Accounting Research Tool

Submitted by Deloitte