November 2022
Friends,

We hope that you all had a safe, relaxing, and happy Thanksgiving!
The holiday season has officially arrived, and we'd like to take the time to express our gratitudes. Thank you for your continuous trust and support; it is because of our dedicated customers that ASCC is what it has become today.

In this month's news, we congratulate our ASCC team for 46 wonderful years of service, and provide information about who to contact regarding holiday office closures. We also offer details about business texting, an ideal way to stay connected and engaged with customers who prefer convenience when communicating with a business.

ASuperior Contact Center is here to support you and your team. If you have any questions about the services we offer, we'd love to connect! Email or call us at 1.800.344.6470.

Best Wishes,
Celebrating Our 46th Anniversary!
On November 2nd, we celebrated 46 admirable years of service! We are so grateful to have been given the opportunity to serve our clients over the decades. We're proud of all we have accomplished the past 46 years and look forward to seeing what is in store for many more years to come! Thank you, for trusting ASuperior Contact Center. We would not be here without you, our valued clients.
Celebrating Milestones
We'd like to officially welcome Brandy to the ASCC family! Brandy has been with us for a little over 3 months, and is already set to become a level 3 operator! We are so excited to have her as a part of our team, and can't wait to see all that she will accomplish.
Will your office have any upcoming holiday closures? Let the ASCC team know in advance if you will be out of office for Christmas, New Years, or anything in between!

You can fill out our Support Request Form HERE to let our team know of any upcoming office closures.

We are always here to support you when the unexpected happens, but letting us know of any schedule changes in advance will help us to inform and serve your clients the most efficiently and effectively.
Business Texting with TextRequest.Com
Did you know that 90% of users would prefer connecting with businesses through text? Texting is a convenient way for your customers to contact your business. Text Request is an online service that text enables your landline number so that you can give customers the option to text or call you. ASCC is then able to manage your Text Request account and handle your inbound business texts!
Industry News

The technology, software and innovations industries will have some of the most booming businesses going into 2023. Here are the top technology challenges businesses have been facing this year, along with some advice for overcoming each challenge.

Challenging client experiences are bound to pop up at some point during your time in customer service. Sometimes you'll know you did everything you could to please a client, and they'll still feel like you fell short. Here are some thing that you can do in order to avoid these types of situations.