Community
Engagement & Empowerment Team
Community Update | October 2022
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NCDHHS Delays Medicaid Managed Care Tailored Plans |
To ensure beneficiaries can seamlessly receive care on day one, the North Carolina Department of Health and Human Services (NCDHHS) will delay the implementation of the NC Medicaid Managed Care Behavioral Health and Intellectual/ Developmental Disabilities Tailored Plans (Tailored Plans) until April 1, 2023.
Tailored Plans, originally scheduled to launch Dec. 1, 2022, will provide the same services as Standard Plans in NC Medicaid Managed Care and will also provide additional specialized services for individuals with significant behavioral health conditions, Intellectual/Developmental Disabilities (I/DDs), and traumatic brain injury (TBI).
The delayed start of Tailored Plans allows Local Management Entity/Managed Care Organizations (LME/MCOs), which will operate the Tailored Plans, more time to contract with additional providers to support member choice and to validate that data systems are working appropriately. The decision is supported by the leadership of the state’s six LME/MCOs.
Please see NCDHHS Delays Medicaid Managed Care Tailored Plans for more information.
Please continue to check the NC Medicaid webpage for additional updates.
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New Community Update!
We switched over to Constant Contact to bring you the latest news from the Community Engagement and Empowerment Team at the Division of Mental Health, Developmental Disabilities and Substance Use Services! You are getting this email because you signed up to be on our mailing list. To unsubscribe, you can click on the unsubscribe button at the bottom of the Community Update.
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Have a question? Send it to us!! | |
The Division of Mental Health, Developmental Disabilities, and Substance Abuse Services is working to centralize questions coming in so that we can ensure questions are answered in a timely manner by the appropriate subject matter experts. To do this, we have two portals for incoming questions. | |
Joint Communication Bulletins
Joint communication Bulletins are formal communications that the Division of Mental Health, Developmental Disabilities and Substance Abuse Services, and the Division of Medical Assistance use to inform the public as new developments occur.
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NC Olmstead
The Olmstead Plan is designed to assist people with disabilities who receive or are eligible for publicly-funded services to reside in and experience the full benefit of being part of day-to-day life in communities alongside those without disabilities.
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Department Press Releases
Click here for the latest updates
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Grant Opportunities
Learn more about funding opportunities available from the NCDHHS Division of Mental Health, Developmental Disabilities and Substance Abuse Services.
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Hurricane Season - Make A Plan
Every household needs an emergency plan to know where you will go if you have to evacuate, and how you will communicate. Please make sure that you and your family have your plans developed and that you are prepared with supplies (at least 2 weeks) that you will need if you must evacuate.
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Welcoming New CE&E Staff!! | |
Lee Armistad: Human Service Program Consultant for Military and Veterans
I am Lee Armistad from San Diego Ca. I am an Army Veteran who served 23 years. Upon retirement, I took 3 years off to complete my education and be a stay-at-home mother to my son and daughter. My career background is I have worked as a Special Education Teacher for a high school, a CPS Social Worker for the Department of Social Services, and an MST Therapist for troubled youth (ages 12-17). I am excited to be here at DHHS as the Human Service Program Consultant for Military and Veterans. I look forward to meeting and working with stakeholders as well as community leaders to assist.
Jennifer Meade: A/D for Consumer Support Services and Commmunity Stakeholder Engagement
Jennifer joins us from Alliance Health and begins her role October 3rd.
Welcome, Lee and Jennifer!
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Meetings & Educational Opportunities | |
Monthly Joint DMHDDSAS and DHB
Provider and Consumer Webinars
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Joint DMHDDSAS and DHB Provider Webinar
This webinar series is for providers, practice managers, quality improvement professionals, and care coordinators to provide updates from the Division of MH/DD/SAS and Division of Health Benefits (NC Medicaid).
Date/Time: Thursday October 6, 3:00 - 4:00 p.m.
Join Link: Click here to register
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Joint DMHDDSAS and DHB Consumer Webinar
This webinar series is for consumers, family members, and community stakeholders to provide updates that may impact access to services from the Division of MH/DD/SAS and Division of Health Benefits (NC Medicaid).
Date/Time: Monday October 3, 2022, 2:00 - 3:00 p.m.
Join Link: Click here to register
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2022 Annual Conference
2022 NAMI NC Annual Conference
McKimmon Center │ Raleigh, NC
October 4, 2022, 8:00 am – 5:00 pm
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Steps to Success: Effective IEPs
Date/Time: Tuesday October 11, 2022,6:30-7:45 p.m.
Join Link: Click here to register
The Webinar will cover what parents need to know about of every child's IEP.
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Addressing Trauma and Building Resilience using A Science-Based Approach
This 90-minute training is designed to introduce the concepts and implementation of trauma and trauma-informed approaches, including a discussion about the impact of Covid-19 on individuals across the lifespan.
October 6, 2022
1:00 PM to 2:30 PM
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Sure BET Series
Virtual Series via Zoom Platform
To raise awareness and provide education, the North Carolina Problem Gambling Program (NCPGP) and the Division of MH/DD/SAS are sponsoring a four-part workshop to provide in-depth knowledge about problem gambling and treatment interventions. In this training, topics of problem and pathological gambling, gambling counseling theory and practice, regulations and ethical issues, and financial aspects of remuneration will be addressed.
Completion of this training will meet one of the requirements necessary for the NCPGP Provider Registry. Participation in this training does not assure that a provider will be selected for the NCPGP Registry, but it is a required component of becoming an NCPGP provider.
While this training is open to anyone, completion of both Sure Bet One and Two will meet the requirements necessary for application for the NC Problem Gambling Program (NCPGP) Provider Registry. Participation in these trainings does not assure that a provider will be selected for the NCPGP Registry, but it is a required component of becoming an NCPGP provider.
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14th Annual NC One Community in Recovery Conference
Calls for proposals are due October 28,2022!
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Save the Date: 39th Annual NADD Virtual Conference | |
The National Coalition for Mental Health Recovery is pleased to announce the 36th annual Alternatives conference, to be held virtually on Wednesday, November 2, 1 p.m. to 7 p.m.; Thursday, November 3, 1 p.m. to 7 p.m.; and Friday, November 4, 1 p.m. to 4 p.m.
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Disability: IN North Carolina | |
2022 Disability: IN North Carolina Fall Conference: Ten Years Driving Disability Employment & Inclusion in NC
Join Disability:IN North Carolina for the 2022 Fall Conference: Ten Years Driving Disability Employment & Inclusion In NC. Hosted by Trane Technologies, the conference will feature retrospectives and visioning from NC thought leaders at the forefront of Disability Inclusion, in-depth discussion on the latest inclusion best practices, and cross-industry networking, forging insight and relationship for the next decade of Disability:IN North Carolina!
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National Council for Mental Well Being
Check out the Advocacy Handbook! The Handbook has tips and tricks for virtual meetings with legislators, as well as templates for scheduling meetings and sending follow-up emails. Please share with your colleagues and let us know if you have any questions. Also, never miss an alert from the National Council by signing up for our Advocacy Alerts.
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Awareness Month - October | |
Fetal Alcohol Spectrum Disorders Awareness Month
Read the Proclamation from Governor Roy Cooper.
ADHD Awareness Month
Learn more
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Consumer and Family Advisory Committee (CFAC) | |
State to Local Collaboration
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State to Local Collaboration
The State to Local Collaboration Call is scheduled for every 4th Wednesday of the month.
Date/Time: Wednesday, Oct 26, 2022, 6:00 - 7:30 p.m.
Join Link: Click here to join
Access Code: 2422 176 1856
Password: beVeuiYA793
Dial-In: 1-415-655-0003
Access Code: 242 176 1856
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NC Medicaid Managed Care Hot Topics Webinar Series
Every 3rd Thursday of the month from
5:30 - 6:30 p.m.
Next Meeting: Oct 20, 2022, 5:30 p.m.
Register for 3rd Thursday webinars
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NC Medicaid Beneficiary Portal
Medicaid serves low-income parents, children, seniors, and people with disabilities. The Beneficiary Portal offers information on applying for Medicaid and more. How do I get a ride to my medical appointment? How do I change my health plan (PHP)?
Go to the Beneficiary Portal
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NC Medicaid Transformation
Here are some additional sites that you may go to find more information on Medicaid Transformation:
https://medicaid.ncdhhs.gov/transformation
https://medicaid.ncdhhs.gov/transformation/more-information
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Updated Guidance
NC Medicaid has published Tailored Care Management Updated Guidance, including updates to the Tailored Care Management Provider Manual, The Use of Care Manager Extenders, Tailored CM 101 Frequently asked Questions, and updated guidance on rates.
For more information on Tailored Care Management, please see the Medicaid bulletin article Tailored Care Management Update: AMH+/CMA Certification Round Two Desk Reviews Completed.
All updates can be found on the Tailored Care Management webpage.
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NC Medicaid Managed Care
Beneficiaries have several resources to help answer questions about their transition to NC Medicaid Managed Care. Those who want a reminder of which health plan they are enrolled in should call the Enrollment Broker at:
1-833-870-5500 (TTY: 833-870-5588)
Questions about benefits and coverage can be answered by calling their health plan at the number listed in the welcome packet or on the What Beneficiaries Need to Know on Day One fact sheet.
For other questions, beneficiaries can call the NC Medicaid Contact Center at 888-245-0179 or visit the “Beneficiaries” section of the Medicaid website.
To learn more click here.
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Tailored Care Management Updates
With NC Medicaid’s transformation to managed care, the North Carolina Department of Health and Human Services (NCDHHS) will continue to offer to Medicaid beneficiaries a comprehensive array of behavioral health, intellectual/developmental disability (I/DD) and traumatic brain injury (TBI) services.
In previous guidance, including the Behavioral Health and Intellectual/Development Disability Tailored Plan Final Policy Guidance and Behavioral Health and Intellectual/Development Disability Tailored Plan Request for Applications.
NCDHHS released detailed information about the Standard Plan and future Behavioral Health (BH) and I/DD Tailored Plan (Tailored Plan) benefit packages. NCDHHS currently covers a subset of BH services under its 1915(b)(3) waiver, which will sunset upon the Tailored Plan launch in April 2023. NCDHHS is seeking authority to cover most of the current 1915(b)(3) services through the 1915(i) authority (Tailored Plan). Information on the 1915(i) services is available in the NC Medicaid Transition of 1915(b)(3) Benefits to 1915(i) Authority white paper.
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Traumatic Brain Injury (TBI) Updates
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- The quarterly NC Brain Injury Advisory Council (BIAC) meeting will be held virtually on Wednesday, December- More information to fallow
- Centers for Medicare and Medicaid Services (CMS) has approved the TBI waiver renewal effective April 1, 2022. More information about the TBI Waiver, including new services, can be found at: Alliance’s TBI Services Page.
- Questions about the TBI Waiver should be sent to: TBIinfo@alliancehealthplan.org. The Brain Injury Association of NC (BIANC) website offers a large variety of information, educational learning tools and maintains a comprehensive online resource guide. The website can be found at www.bianc.net.
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- The TBI Program is recruiting for membership on the TBI Grant Steering Committee. This steering committee plays an important role in oversight of grant activity, monitoring project progress, making recommendations, problem solving challenges and other critical functions. Interested individuals should contact Sandy Pendergraft at sandy.pendergraft@bianc.net or Michael Brown at michael.brown@dhhs.nc.gov. All are welcome and encouraged to join!
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A diverse and growing library of free online TBI training modules can be found at: www.biancteach.net | |
Intellectual and Developmental Disabilities (I/DD)
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NCDHHS I/DD Stakeholder Workgroup Meeting | |
The DHHS I/DD Stakeholder Workgroup is responsible for researching, recommending, and providing support/guidance for future implementation of best practices to meet the needs of individuals with Intellectual/Developmental Disabilities.
This workgroup is composed of community partners and Subject Matter Experts (SMEs) from the Department of Health & Human Services and the Department of Public Instruction.
The workgroup will work collaboratively with a shared vision and plan.
Date/Time: December 1, 2022, 2:30 - 4:00 p.m.
Join Link:TBD
Dial-In: TBD
Access Code: TBD
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NC Certified Peer Supports
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North Carolina Certified Peer Support Specialists
Peer Support Certification Renewal Reminders
Attention Peer Support Specialists!
Peer Support Certification Renewal reminders are sent 60 days before your certification expires. Please visit the Peer Support Program website for details on how to renew your certification.
Peer Support Job Board
Click here for up-to-date available peer support jobs across the state.
PSS Employment Information
- 4178 Certified Peer Support Specialists as of 9/29/2022
- 1656 Certified Peers are employed as PSS
- 876 PSS are seeking employment
Full & up-to-date statistics can be found by visiting: https://pss.unc.edu/data
Upcoming PSS Trainings
Reporting Complaints or Ethical Violations
Allegations or observation of unethical and/or illegal behavior of a CPSS may be reported at: https://pss.unc.edu/contact-us, or by calling 919-843-3018.
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Veterans, Service Members & Families | |
Community Engagement & Empowerment | |
Community Engagement & Empowerment Team (CE&E)
The Division of MH/DD/SAS, Community Engagement & Empowerment Team provides education, training, and technical assistance to internal and external organizations and groups to facilitate community inclusion and meaningful engagement of persons with lived MH/DD/SUD experience across NCDHHS policy making, program development, and service delivery systems.
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In-Person Training
Remember to get with your CE&E team member to set up trainings for your community events, committees, and CFAC meetings.
The CE&E Team is available to conduct in-person and virtual trainings at no-cost! Reach out to your CE&E Team members to set up any of our trainings from our Training & Technical Assistance Center (TTAC). Our team will continue to follow all guidelines that are suggested by the State, CDC, or your organization/facility. The CE&E Team is here to help. Contact us to begin planning for your next event!
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Your Feedback is Appreciated
Your feedback on the CE&E Update is much appreciated!
Please feel free to email us at CEandE.Staff@dhhs.nc.gov with any tips.
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