One of the most crucial roles health center leadership plays is taking care of the wellbeing and mental health of all staff, including their own. This factsheet provides health center leadership with a better understanding of the different mental health struggles their workforce may face and identifies strategies, related to compensation equity and inclusive benefits, to address these ongoing workplace challenges.

The importance of workforce planning has become more apparent following the emergence of the COVID-19 pandemic. When considering staff recruitment and retention, it is important to take a holistic approach and consider factors beyond compensation and benefits. This new resource repository is meant to serve as a starting point for health centers when developing a workforce plan to support their future development and growth.

Telehealth and remote work are going to continue to be a “way of life” even after the continuing COVID-19 pandemic is over. This newly released document, created collaboratively by the STAR² Center and the Health Information Technology, Evaluation, and Quality (HITEQ) Center, provides health center leadership with ideas and best practices on how to adapt policies and procedures for a remote and hybrid workforce.

The annual update to the individual health center recruitment and retention Data Profile Dashboards was released on June 30! Health center CEOs received information via email on how to log in and access their Data Profile Dashboard through a secure link on our site. Health center workforce staff are encouraged to work with their CEOs to review this resource to support data-informed recruitment and retention planning. PCA teams will have the opportunity to access Data Profile Dashboards and State Aggregate Reports from health centers in their state once they have signed an updated Data Use Agreement. Please contact Mariah Blake for more information on this step.

One of the most critical—but often overlooked—aspects of self-care is the need for organizations to take the lead in creating an environment that lessens stressors and is conducive to practicing individual techniques. This new publication aims to be a starting point for health center leadership and staff needing to better understand different techniques, tools, and practices for self-care and a guide to create systemic changes to support them.

Many workplaces have staff representing three, four, or even five different generations working together. But do generational differences lead to conflicts amongst staff? How should we communicate across generations? On September 8th, from 2:00-3:00pm ET, join Dr. Michelle Fernández Gabilondo and Alex Rohlwing from the STAR² Center for Communicating Across Generations: A discussion on the multigenerational workplace, conflict, and communication.

As burnout, compassion fatigue, and moral distress continue to affect the health center workforce, the third season of the STAR² Center Talks Workforce Success podcast presents insights, lessons learned, and first-hand experience in navigating and overcoming the challenges of these issues from those working in the field.

The Health Center Resource Clearinghouse is designed as a one-stop online repository of training and technical assistance resources developed for health centers by the National Training and Technical Assistance Partners. Topics include finance, operations, workforce, quality improvement, capital development, HIT/data, governance and emerging issues.