Ben's Message
As we bid goodbye to the summer sun and welcome the crisp autumn air, I want to acknowledge the progress and efforts of our mighty TMG team.

It's an exciting time as our team grows in size and ability, with the recent addition of three new team members and the promotion of two. While change can sometimes be unpredictable, our growth makes me confident in our team's ability to produce even more successful projects and events for our clients. With this expansion, we will continue to say 'yes, and' to best serve our clients and our community.

I encourage you to think about the possibilities for positive change within your workplace. Is there an employee who shows promise and could rise to the challenge of a new position? Are their skills being used to reach their fullest potential? Is there a process that could be rewritten to streamline tasks and make life easier? Sometimes, taking calculated risks is worth some uncertainty as they can yield more transformative results.

TMG is no stranger to risk as we continue to navigate the ever-changing environment of our world. As the seasons change, we love to see how our communities come together to celebrate their accomplishments. We continue to celebrate the philanthropic spirit of our team with our Community Spotlight series, and this month, we feature a very fitting organization that thrives on being spooky - just in time for Halloween!

Fall can be a busy time to carve out time to relax, but with the strenuous demands of conference season, it is essential to rest and regroup between events. As we approach the end of the year, I'm thankful to have a bold and kind team of professionals who are encouraged to take on new roles and are motivated to welcome and train new talent, all while continuing to serve our clients with our absolute best.

Good luck, work on your business, stay kind, and be in touch!
 
Ben Markens
President, TMG
Community Spotlight: Noah Webster House & West Hartford Historical Society
We're delighted to highlight local nonprofit organizations our team members are passionate about through our Community Spotlight series! That's why we're excited to showcase the work of The Noah Webster House & West Hartford Historical Society, who are driven to conserve the impactful history of Noah Webster and other notable people of West Hartford with fun, educational events.

This month, we’re featuring the work that our Senior Account Manager, Tessa O’Sullivan, has done in support of the Noah Webster House & West Hartford Historical Society.
Ben and Tessa recently sat down to discuss why history is important, how people can get involved with The Noah Webster House, and their spooky haunting event that took place just before Halloween.
Revisiting Your Association's Processes

In this month's Ben's Tip, Ben discusses the importance of regularly reviewing your processes to streamline project completion and measure effectiveness.

Writing things down and creating process documents can be helpful, but there are different ways to reach your goals. It's important to consider having a new set of eyes review your work to offer a unique perspective on how to create and sustain efficiencies.
TMG Says 'Yes, And' to This Fundamental!
Check out our Marketing Manager, Irene Costello, explain why this fundamental is an important part of our company's culture:

"We find a way to say 'yes' or 'yes and' with both external and internal customers."

TMG believes in maintaining a productive, successful, and positive company culture. We do this by following a diverse set of company fundamentals that encourage us to grow and allow us to reflect on our behavior and work performance. Our fundamentals help us celebrate our strengths, identify our weaknesses, and become a more unified team.

Our Fundamental Series highlights each TMG employee as they discuss the fundamental that resonates with them the most.
The Hartford Medical Society

For over 175 years, The Hartford Medical Society (HMS) has promoted community, celebrated the history of medicine, and provided tools and resources to help nurture medical professionals. In 2018, TMG partnered with HMS to help deepen its reach and mission. We’re delighted to announce that with TMG’s assistance, HMS membership has increased by over 100% throughout these four years.

We achieved this by maintaining an engaging presence on Facebook, developing dynamic events and programming, and following a strategic marketing strategy that reaches our target audience. We’re proud of the work we’ve accomplished together and look forward to continuing to expand the HMS community in the years to come.
The Springfield Regional Chamber

With TMG's partnership, The Springfield Regional Chamber (SRC) has recently grown its Facebook engagement and, in just a week, has garnered over 100 additional page likes and followers, helping to grow its audience exponentially. Located in Springfield ourselves, TMG recognizes first-hand the strong sense of community that SRC represents as the leading chamber in the region. Through their intricate work with local businesses in Western Mass, they have grown a community of devoted and engaged members with whom they are now connected on their social channels. By establishing a solid presence on social media and producing content that engages followers, there will now be more opportunities to reach members and continue building their online community!
We're Proud to Be AMC Accredited!
TMG strives to provide white glove service to our clients while ensuring we’re following best practices as an AMC Accredited Institution! To sustain our accreditation status, an auditor joins us at our headquarters every four years to review our materials to ensure we're compliant.

Being an AMC Accredited Institution is an incredible honor to us. We wear the title with pride, showcasing to our clients that we provide the highest level of service possible as an association management company. We’re thrilled to maintain our accreditation status and will continue to provide only the best service to our clients!
We're Growing!
Ashley Boger
Senior Client Coordinator
Madison Jones
Marketing & Communications Assistant
Emilia Janik
Administrative Assistant
Discover TMG
Are you a part of an association that wants to discover new ways to grow your community, revitalize your membership, and use funds more economically? Look no further because we have a team of association management experts that can help!
1350 Main Street, Suite 1100 | Springfield, MA 01103 | 413.686.9199 | markens.com
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