Dear Valued Customer,
Beginning on Monday, August 23, 2021, digital plans are now required for all Residential New (RES-NEW) permit paper application submissions. This change will allow for a more streamlined, expedited review process. When submitting a paper Residential New application, please ensure that the digital plans are in a PDF format on a USB drive.
Once we’ve successfully loaded the documents to our system, the submitted USB drive will be reformatted to erase its contents. If you wish to have the USB drive returned to you, please submit a stamped and self-addressed mailer at the time of the submission of the USB drive.
If your organization wishes to continue submitting paper applications, please note that only the complete set of plans on a USB drive are required with a hardcopy application. Submitted USB drives should only contain materials for one application. Submission of hardcopy plans for Residential New permit applications is now optional.
The preferred method of application submission is through our Develop 901 Citizen Portal, which can be found by visiting develop901.com. If your organization primarily uses our Develop 901 Citizen Portal to submit permit applications, make payments, and upload plans and other application materials, this new requirement should not affect your application submission process.
If you have any questions concerning this new requirement, please email your questions to develop901@memphistn.gov. For resources related to learning how to use our Develop 901 Citizen Portal, please click here.
