On Monday, Aug. 16, the Pasadena City Council unanimously approved the proposal to implement the Level 2 Water Supply Shortage Plan under the Pasadena Municipal Code and to establish a voluntary water reduction target of 15%, which aligns with the state’s reduction goal.

As part of the Pasadena Municipal Code, the Level 2 Water Supply Shortage Plan restricts outdoor watering to two days per week from April to October and one day per week from November to March.

To balance the water demand on the City’s water system and to prevent all properties from watering on the same days, Pasadena has adopted a new "odd/even" alternating day watering schedule as follows:

As the water supply situation throughout the state of California continues to worsen, with less rain forecasted and water sources dwindling, Pasadena is poised to take the necessary steps to preserve its limited water supplies to meet the community’s drinking water needs. In addition to restrictions on watering days, Pasadena has ongoing education and incentive programs to encourage water conservation and is investing in capital projects that will strengthen the City’s water supply and infrastructure.

Through PWP's new Customer Information System, a new online portal will be launching soon where customers can:

Plus, a new look to the utility bill!

School is back in session! With summer vacation over and the kids in the classroom, now is a great time to implement these easy, energy saving tips:

Many of our customers have been financially impacted due to COVID-19; don't forget that PWP still offers monthly bill assistance as well as payment arrangement plans for customers who qualify.

Through our EUAP, Cares and Cares Plus programs, electric low-income customers can receive a minimum of $10 per month bill credit. You can even apply online!

For customers who are experiencing financial difficulty due to COVID-19, PWP now offers payment arrangement plans. Simply submit a request form online, and our Customer Service Staff will contact you to discuss payment plan options.

Customers may also qualify for the California COVID-19 Rent Relief program or the Low Income Home Energy Assistance Program (LIHEAP). To learn more, please visit PWPweb.com/LowIncome.

Each year PWP offers an academic scholarship to two Pasadena high school seniors. The first-place winner receives $5,000 while the second-place winner receives $2,500 - funds go towards their post-secondary education.

The 2022 Academic Scholarship is now open to students, though the deadline to submit the essay and application is not until April 4, 2022. This year's applicants have been tasked with writing a 300-500 word essay on the topic of equitable access to utility services, and its effect on the innovation of STEM.

Want to beat the heat? Visit one of the Pasadena branch libraries, and read a book about water, use a free computer to research conservation tips, and enjoy unlimited wireless access to the internet.

The Pasadena Public Library is open to serve all residents and their children. In partnership with PWP, the Library is sharing great ways to conserve water and resources to learn more about efficiency. Did you know that all nine branch libraries are currently open; while Central Library remains closed you can visit another branch in person, via curbside pickup or through online access.

To learn more about the historic Pasadena Central Library, click here.