We have spent the past several months performing case studies and interviewing current cliniCONNECTS users to find out what aspects of the platform are most vital to businesses, what could be improved, and what may be being underutilized. In performing these case studies, we've found some fascinating information that will help us continue to improve our product, and we have discovered what most companies want to keep in place.

One of the most fascinating findings was that cliniCONNECTS software performs more tasks than many users knew was possible when they first began implementation.

In this newsletter, we will provide a look at these case studies and invite you to share your thoughts and experience, too!

Every client we have talked to loves automated patient matching. This feature and the customizations that go along with it have supported the scalability of each business that we've worked with.

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The data storage provided by cliniCONNECTS allowed each company to keep an accurate accounting of practitioner/clinician information. This information can be updated both by the practitioner and by the office, allowing the company to have ultimate control of who will get priority referrals. Additionally, it covers credentialing tracking, provides users with easy-to-sort information, and essentially allows businesses to focus on patient care - rather than constantly keeping track of employees.

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While many of our clients have not used the metrics feature of cliniCONNECTS to its fullest extent. One, however, uses these metrics both to run her business and as a recruitment tool, so her staff can determine where they can expand referral and patient load capacity.

We recently spoke with Dr. Mina Hanna, owner of A-List Therapy Group, about his experience using cliniCONNECTS. A-List Therapy Group is a Los Angeles-based company that connects home-health patients with occupational therapists, speech-language pathologists, and physical therapists, all of whom use the cliniCONNECTS app to receive patient referrals. The app and software have helped A-List Therapy Group empower clinicians to set their own schedule, accept new patients based on availability and location, and access HIPPA-compliant information on the go.

Read on to find out how Dr. Hanna uses cliniCONNECTS to grow his business.