Aloha! We are pleased to provide the following updates and encourage you to share this information with others in your family. View previous notices.

We're Moving

HMAA and our third-party administrator, HWMG, are moving to Central Pacific Plaza in Downtown Honolulu. We kindly ask that you make note of this address change and inform other HMAA members in your family.

Effective October 11, 2022, our new physical location and mailing address will be:

HMAA

220 South King Street, Suite 1200

Honolulu, Hawaii 96813

Our phone numbers, fax numbers, and post office boxes for claim submissions and premium payments will remain unchanged.

COVID-19 Updates

• Testing and Treatment. The costs of medically necessary testing and treatment for COVID-19 are covered at 100% in accordance with HMAA’s medical plans until the Public Health Emergency Declaration for COVID-19 ends. This means HMAA members will not be responsible for copayments, coinsurance, or deductibles related to COVID-19 testing or treatment through October 12, 2022 unless the U.S. Department of Health & Human Services declares otherwise. HMAA members who are unable to visit their regular doctor or want to avoid being exposed to other individuals may use our FREE telemedicine service, HiDoc^®, for access to a physician by phone or online. Visit hmaa.com/telemedicine.

• Medication. The U.S. Food and Drug Administration has issued emergency use authorization (EUA) of several medications for the treatment of COVID-19 including, but not limited to, intravenous antiviral drugs, immune modulators, antibody treatments, and the oral antiviral pills Paxlovid (nirmatrelvir/ritonavir) and Lagevrio (molnupiravir). During the Public Health Emergency, the cost of these drugs may be covered by the federal government and in those situations, HMAA will pay administrative fees. Medications available through EUA but not paid for by the federal government will be covered by HMAA. Therefore, HMAA members with prescription coverage will have no out-of-pocket cost during the Public Health Emergency.

Visit hmaa.com/covid-19 to learn more. For further information or assistance, HMAA members may contact our Customer Service Center at (808) 941-4622 or (888) 941-4622, 8 am to 4 pm HST Monday through Friday, or email CustomerService@hmaa.com.

Protect Yourself from the Flu

HMAA members may visit a wide selection of pharmacy locations for a free flu vaccination. Please contact your desired location to schedule an appointment or confirm if walk-ins are welcome.

Worksite flu vaccinations are also available; please inquire with your employer. 

View or download our 2022-2023 program flyer for details.

Need Assistance?

If you have any questions or need assistance, please feel free to contact our

Customer Service Center.