Aloha! We are pleased to provide the following updates and encourage you to share this information with others in your company. View previous notices.

We're Moving

HMAA and our third-party administrator, HWMG, are moving to Central Pacific Plaza in Downtown Honolulu. We kindly ask that you make note of this address change and inform your HMAA members.

Effective October 11, 2022, our new physical location and mailing address will be:

HMAA

220 South King Street, Suite 1200

Honolulu, Hawaii 96813

Our phone numbers, fax numbers, and post office boxes for claim submissions and premium payments will remain unchanged.

COVID-19 Updates

• Testing and Treatment. The costs of medically necessary testing and treatment for COVID-19 are covered at 100% in accordance with HMAA’s medical plans until the Public Health Emergency Declaration for COVID-19 ends. This means HMAA members will not be responsible for copayments, coinsurance, or deductibles related to COVID-19 testing or treatment through October 12, 2022 unless the U.S. Department of Health & Human Services declares otherwise. HMAA members who are unable to visit their regular doctor or want to avoid being exposed to other individuals may use our FREE telemedicine service, HiDoc^®, for access to a physician by phone or online. Visit hmaa.com/telemedicine.

• Medication. The U.S. Food and Drug Administration has issued emergency use authorization (EUA) of several medications for the treatment of COVID-19 including, but not limited to, intravenous antiviral drugs, immune modulators, antibody treatments, and the oral antiviral pills Paxlovid (nirmatrelvir/ritonavir) and Lagevrio (molnupiravir). During the Public Health Emergency, the cost of these drugs may be covered by the federal government and in those situations, HMAA will pay administrative fees. Medications available through EUA but not paid for by the federal government will be covered by HMAA. Therefore, HMAA members with prescription coverage will have no out-of-pocket cost during the Public Health Emergency.

Visit hmaa.com/covid-19 to learn more. For further information or assistance, HMAA members may contact our Customer Service Center at (808) 941-4622 or (888) 941-4622, 8 am to 4 pm HST Monday through Friday, or email CustomerService@hmaa.com.

Protect Yourself from the Flu

Host a worksite flu vaccination clinic for your employees’ convenience! There is no cost when minimum participation is met, and participation is not limited to HMAA members. Certain restrictions apply.

Scheduling will be based on pharmacy availability. To request a clinic date or if you have any questions, please email us at FluPrevention@hmaa.com. 

HMAA members may also visit a wide selection of pharmacy locations for a free flu vaccination.

View or download our 2022-2023 program flyer for details.

View the notice that will be inserted with your billing statement this month.

Need Assistance?

If you have any questions or need assistance, please feel free to contact your HMAA Account Manager directly or at (808) 791-7654, toll-free at (800) 621-6998 x301, or or AccountManager@hmaa.com.