Eden I&R
December 2021 E-Newsletter
Making Holidays Happy for Children

Are you or someone you know in need of assistance getting children’s toys and gifts for Christmas? The best place to start is local churches and neighborhood community organizations, as they’re often the registration point for larger organizations to distribute holiday gifts. 

Here are a few partners that may be able to help: 
Indoor Masking Returns, Expanded Vaccine Eligibility

The daily COVID-19 case rates have increased 47% across the state since Thanksgiving, and masking is again required for all public indoor settings in California, regardless of vaccination status.

The California Department of Public Health also recommends that all travelers arriving in California test for COVID-19 within three to five days after arrival, regardless of their vaccination status.  

See details in English and Spanish here.

The U.S. Centers for Disease Control (CDC) said vaccines remain the best public health measure to protect people from COVID-19, slow transmission, and reduce the likelihood of new variants emerging. Vaccines are available and recommended by the CDC for everyone over age 5.

And in addition to adults, the COVID-19 vaccine booster shot is now recommended for everyone over 16 years old, according to the CDC.

To find free vaccines near you, visit MyTurn.ca.gov or contact your health care provider or local chain pharmacy.
Give Hope this Holiday Season

This year, thousands of Alameda County residents have called 211 after falling behind on their rent due to the COVID-19 pandemic. In 2021 alone, we have answered more than 27,000 calls from those struggling with homelessness and housing needs such as eviction prevention.

Read the story about one caller here.

As the economic impact of the pandemic continues to affect more and more members of our community, your donation helps ensure that calls for help don’t go unanswered this holiday season.

Eden I&R 2021 Annual Report

We're proud to share our annual report, which highlights the
myriad ways in which Eden I&R served the community over the last
year.

One of the highlights was launching a new Transportation Department, coordinating with more partners to help people get where they need to be.

Click here to read and download the 2021 Annual Report.
Join Our Team!

Associate Director, 211 Contact Center: Manage our largest program while creating a culture of excellence. Click here for details.

Community Resource Specialist: Be the person on the phone when someone calls 211. Click here for details or here if you're bilingual in Spanish and English.

Accounting Manager: Manage the monthly accounting cycle and day-to-day accounting operations. Click here for details.

Development & Outreach Associate: Raise awareness of our programs in the community and among donors, and manage the development database. Click here for details.
Caller Stories
An Emeryville veteran called wanting help finding housing instead of couch surfing. 211 staff referred him to Alpha Omega Foundation, Change to Come, and Roads Home Veteran Services through the Berkeley Food & Housing Project. Staff also informed the caller about Eden I&R’s Housing Database that contains affordable housing listings in Alameda County.

Click here to read more 211 call examples from November.
211 By the Numbers - November 2021
211 Alameda County

6,416* conversations handled

7,534 referrals provided


*Includes 18 calls for Covid-19 testing and vaccine appointment scheduling.
Demographics

72% female

26% single mothers with minor children

51% living with disabilities
Conversations handled reflects both calls and two-way texts to 211.
Average Call Length

6:02 minutes
Average Wait Time

7:22 minutes
Services Database

135 agency record updates

330 program record updates
Housing Database

352 units added

1,808 records updated
Caller Testimonial
"211 staff was very helpful, polite, and really went out of her way to make sure I got everything I needed and more. Thank you very much."
AHIP (AIDS Housing Information Project)
AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.

Last month, AHIP completed 182 calls and 6 face-to-face meetings with clients, provided 704 housing referrals and 164 referrals to services. AHIP completed 1 permanent housing placement, 2 site visits and assisted 3 clients with Coordinated Entry System navigation and document readiness. Year to date, AHIP has provided assistance to 231 unduplicated clients.
November Outreach
29 community web-based meetings & calls attended

36,491 website page views

10,434 website sessions/visitors
Thank You to Our Partners
Partner Spotlight - Berkeley Food & Housing Project

This provider of homeless services since 1970 was one of many organizations profiled as part of the Share the Spirit series in the East Bay Times.

Read the story about a traumatized veteran the organization helped get back on his feet.

Visit BFHP's website here to support them.
Donor Spotlight - Share the Spirit

Since 1983, the East Bay Times has been publishing stories about the hopes and desires of some of the least fortunate among us. As part of the Bay Area News Group, the East Bay Times Share the Spirit program — a 501(c)3 nonprofit — offers grants to organizations doing great work in the community.

Eden I&R is a proud recipient of a grant in 2021, the fourth consecutive year we have been fortunate to receive Share the Spirit funding.

So far this year, the fund has raised more than $118,000. You can learn more and donate at Share the Spirit.