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Newsletter: June 2021
SUMMER PLANS? VACATION ABSENCE FORM
It's summer! We hope you enjoy some fun in the sun, social distancing and safely! If you plan to go on vacation, please be sure to submit your Vacation Absence Form. You may click the link below to access and print form for your convenience. Please fax completed form to (808) 536-7200
HAPPY FATHER'S DAY!
SUNDAY IS FOR DAD!
Sunday June 20 is Father's Day. Shout out to all the Dad's out there! Happy Father's Day! We hope you all have a wonderful & safe celebration! Always AICMC
SUBMISSION OF ADVERSE EVENT REPORTS
When faxing Adverse Events, please ATTN to ANNA.
Reminder
Submission of adverse event reports with the info that are usually missing:
  1. If the client was taken to the ER, wait for the client's disposition. Was the client admitted or sent home? What is the impression or diagnosis?
  2. Date and time of notification of the family/POA, monitoring RN, and the PCP.
  3. PCP's order or advice
OTHER IMPORTANT ANNOUNCEMENTS
MEDICATION RECONCILIATION
For MAR updates, please contact:
Gianne Carla Leonor
Email: gianne@allisland-cmc.com
Fax: 808-536-7225 ATTN: CARLA
PRIOR AUTHORIZATIONS
If you have any questions or would like to request supplies or equipment, please contact:
Email: pa@allisland-cmc.com
Fax: 808-536-7225 ATTN: JOY/NOREEN
REQUESTING FOR PA
A copy of Prior Authorization (PA) Approvals for SERVICES are sent directly to providers. If you did not receive a copy of your PA approval, please contact the health plan directly to request a copy of your PA approval. We as the CMA, only receive a copy of PA approval for OUR CMA SERVICES.

For UHC members only, please contact our office to request a copy of your PA approval or email our PA Team at:
pa@allisland-cmc.com
HOSPICE LEVEL OF CARE
If the status of your client changes to Hospice LOC, please notify your RN and this office so we may update our records. PCG is required to submit aside from making a verbal report. Please fax report and a copy of the admission orders to
(808) 536-7225
Your cooperation and assistance is much appreciated. Thank you!
PROJECT ECHO
"Learn from experts and each other on how to give better care for our Kupuna. Get the opportunity to share your challenging cases in a confidential place"
UPCOMING SCHEDULE
  • Dementia Behaviors JUNE 17
  • Preventing Dementia Behaviors JULY 15
COVID VACCINATION CARD REMINDER
Friendly reminder to please fax copies of your client(s) COVID Vaccinations Cards upon completion of the 2nd shot. Fax Vaccination Card to (808) 536-7225. You may also provide a copy to your RN during their next visit. Thank you!
ANNUAL PPD
Annual PPD are still required during this time for prevention of any outbreak. Please schedule with PCP or if you have your members medications provided by "5 Minute Pharmacy", they do provide this service (PPD can be completed in your home).
Annual TB skin test is required. For client's with history of + PPD, TB questionnaire must be completed.
Lanakila Health Center and other DOH sites are giving free TB skin test. Check for the nearest location and dates of availability.
CTA continues citing homes for missing PPDs (this must be completed annually).
CCFFH/EARCH Invoice Reminders
  • Please make sure you are able to provide your Client or their Representative Payees with an invoice from your facility upon request. All Island CMA is not responsible to send your business' invoices to your Client or their Representative Payees. Foster Home operators are responsible for their own billing to their Clients or the HMOs.
  • For cost share invoicing, our Medicaid Department reviews the cost share of all Clients on the DHS website during the first working day of the month, and Foster Home operators will be notified through memo if there is any change in their Client's cost share. There will be no monthly memo sent to the Foster Home operators if there are no changes to the Client's cost share but you are welcome to call or email us after or during the 1st working day of the month to verify cost share changes for your Client.
  • You may call our Medicaid Representative at (808) 380-4733 or email us at accounting@allisland-cmc.com
  • CCFFH invoice templates and Contracts are available for download form our CMA website at www.ai-cmc.com

HMO Claim Submission Changes
As outlined in the DHS MedQuest Memorandum:
  • Increase in CCFFH/E-ARCH daily rates for Cost Share Clients for all HMOs effective 01/01/2021. Please contact the HMO to verify if you are required to submit a corrected claim for claims already filed at the previous rate.
  • CCFFH Place of Service (POS) should be 14 for UHC, Ohana, Kaiser, and HMSA to ensure accurate claim submission.
  • For AlohaCare, use only POS 14 when submitting claims for service dates from 07/01/2021. You are still able to use "POS 12 or 99" for service dates before 07/01/2021.
SHOUT OUT TO MS. MARIA TABLADILLO
Pandemic Pizza Party
Thank you to Ms. Maria Tabladillo for fueling our team! We enjoyed the Pizza, pasta and bread sticks, social distance style. The Cinnabon was a delicious dessert. What a wonderful treat! Check out the spread in the photo. Thank you again Ms. Tabladillo. We appreciate you!
KUDOS AND COMPLAINTS
Feedback Welcomed
All Island welcomes complaints and suggestions to improve our services. We also welcome recognition and kind words for those staff who go above and beyond their job duties. Please feel free to email or write us a short letter. Thank you!
Visit Our Website
Visit our website! You will find loads of helpful information, COVID 19 resources, Newsletter Archives and printable forms for your convenience. In order to access forms you must type in the password:
Aicmc18
If you need further assistance, please email joy at:
joy@allisland-cmc.com
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