Deputy General Manager, Eric Klinkner, was recently invited to share Pasadena's clean energy story with SEPA (Smart Electric Power Alliance). Klinkner was joined by experts from Cordova Electric and Austin Energy to discuss the ways the energy industry has changed, the challenges utilities currently face, and the innovative and creative ways they are remaining on the cutting edge.

Klinkner shared how being nimble and exploring diverse energy options kept Pasadena at the forefront, and continues to by growing the utility's commitment to renewables.

With the recent heat waves, our customers have been called on to conserve energy especially during a Flex Alert.

A Flex Alert is issued by the California Independent System Operator (ISO), a nonprofit corporation that manages the high-voltage electric grid for 80 percent of California. A statewide Flex Alert is essentially a “call-to-action” for consumers to voluntarily conserve electricity when there is a predicted shortage of energy supply, especially if the grid operator needs to dip into reserves to cover demand. When consumers reduce electricity use at critical times, it can prevent more dire emergency measures, including possible power outages.

Typically, a Flex Alert is issued in the summer when extreme heat and high temperature increases the electricity demand. Flex Alerts are usually issued a day in advance of the predicted supply gap, so consumers can better prepare for the event, although if a grid emergency takes place the ISO can issue a Flex Alert with little to no advance notice.

Make sure to follow PWP on Twitter or Facebook to stay in-the-know when a Flex Alert is issued!

Is your home or business prepared for a power outage? While PWP prides itself on reliable water and power services, it is still important to have plans and supplies in place in case of an emergency. Check out these tips to help you be more prepared:



This year, PWP received many beautiful and creative pieces of artwork during the "Water is Life" Art Contest. Congratulations to our first-place prize winner, Arundhati of Sierra Madre Elementary School! Our judges loved her message, "Help Mother Nature Continue to Give Life... Save Water!"

An additional seven students' artwork was selected as finalists, and submitted to the Metropolitan Water District for consideration in their annual Student Art Calendar. Check out all of the finalists' artwork online.

Pasadena residents can receive up to $4,000 in home improvements that reduce energy and water use, helping homeowners save money. For in-person services, vendor will be practicing social distancing and following health and safety guidelines. 

PWP's Home Improvement Program offers FREE personalized services that include home evaluations, customized savings tips, and the installation of efficient products that may include:

To sign up for the program, call us at 626.788.9838 or visit us at PWPweb.com/HIP.

Home improvement services are also available for low-income customers, visit PWPweb.com/UnderOneRoof to learn more.

Pasadena's water supply has once again met all drinking water quality standards set by the U.S Environmental Protection Agency and the State Water Resources Control Board. The 2020 Consumer Confidence Report on Water Quality (CCR) is now available online for customers to read. The report can be found at PWPweb.com/CCR2020.

The Pasadena community uses approximately 26 million gallons of water each day, and PWP is proud to have the responsibility to provide Pasadena with a sufficient, safe and high quality water supply.

Printed copies of the CCR are available at City Hall, Pasadena Libraries and at 150 S. Los Robles, Suite 200. For questions regarding the CCR, or to request that a hard copy of the report be mailed to you, call 626.744.3704.