Thursday June 9, 2022 - Wave 3 is live on Epic!!

To Our Wave 3 Colleagues:

Welcome to Your First Week on Epic!

This newsletter will be your source for the most up-to-date "Live Site" Epic information, workflow updates, and tips sheets to be shared at staff meetings and huddles.

Wave 3 Epic Updates: 

Printing Reminder:

ISSUE: Staff are printing paper documents to the label/specimen printer jamming the label printers rendering the document unusable.

• When printing paper documents, such as face sheets and After Visit Summaries (AVS) from Epic, please make sure you select the correct printer.
• To select the correct printer, in the printer list select the printer with "DL" (document printer) in front of the name.
• Please do NOT print paper documents to a printer with an "LP" (Label Printer) in front of the name. 



Heparin and Insulin:

As the Heparin and Insulin Infusion workflows remain an "Epic Top 10 at Noon" issue, please review the helpful tip sheets on these important workflows! 

Remember, these tip sheets are also available on your Learning Home Dashboard! Press F1! 

Nursing and Allied Health Daily Focus

Priority 1: Rover & Vocera Help

Rover Support is available at Hamilton, New Brunswick, and Rahway Hospital Locations today until 11:00 PM!

• Please take advantage of the on site support to get acquainted with Epic's Rover mobile app for Apple smartphones! 
• From Rover, you can:
• Access Patient Lists
• Access Patient Charts
• Administer medications
• Start an infusion
• Update documentation in Flowsheets
• Add, remove, and update Lines, Drains, and Airways (LDAs)
• Update vitals and Input/Output (I/O)
• Remember to call your Inpatient Informatics for additional in-person 24/7 support with Rover and Vocera. 
• Hamilton:  3284
• New Brunswick: 33284
• Rahway:  73284
• Somerset: 63284
• Click here to review the Rover Quick Start Guide.
• Click here to review the Mobile Device Quick Start Guide.
• Click here to review the Rover/Vocera Vina Training Tools

Priority 2: Blood Administration: Reviewing Incomplete Blood Administration

• When administering blood products, it is imperative that you document the completion of the blood administration!
• Click Complete Order from the Brain or the Brain Sidebar.
• Remember: Whether the patient has a suspected reaction or not, these "To-Do" tasks must be completed!  
• Click here to review the Blood Transfusion Order Tasks tip sheet

Priority 3:  New Brunswick IV Pump Connectivity Issues

IV Pump Integration went Live at Hamilton and Rahway today at 10:00 AM!

• We are monitoring the IV Pump Integration closely! 
• This will not be removed from the "Epic Top 10 at Noon" until resolution is validated. 
• Congratulations and thank you to our nurses for stopping all fluids before IV Pump Integration went live this morning.
• Thank you to the Training Team credentialed trainers for rounding and providing clear communication on the proper workflows to stop fluids before the Pump Integration! 

Project Milestones - Day 6 Update - Congratulations!

• Hospitals posted 106% of expected Revenue yesterday!
• Typical Epic goal is to hit 100% posted Revenue for Hospital Billing by Day 10 of Go Live.
• Our RWJBH-Rutgers team surpassed this goal on Day 5, cutting the expected time to reach this benchmark in half!
• Average patient check-in times are satisfactory and improving!
•  Patient Service Representatives and Front Desk Staff, phenomenal, efficient work!
• Congratulations, kudos, and accolades to our awesome team for exceeding expectations. Keep up the incredible work!

Reminders, Tips, & Tricks

Modify Your Hyperspace Toolbar!

You can modify your Hyperspace Toolbar to ensure your most common activities are easily accessible in Epic! 

• Click the wrench icon in the upper, right-hand corner.
• Click and drag the buttons to your preference: 
• Add your most common activities to the toolbar.
• Remove any activities you rarely use. 
• Click Accept to save your updates!
• You can modify your Hyperspace Toolbar daily until all the tools you need are readily available for you!

Epic Top 10 Issues

The Executive Committee's "Epic Top 10 at Noon" Go-Live issues and daily status report, as of 12 pm today, are available in the link above.

NOTE: Live sites may experience some unexpected hiccups

during the Wave 3 Go-Live period as we stabilize the Epic system.

Thank you in advance for your patience.

Epic Top 10 at Noon Resolved Issues:

• ICU Monitor Device Integration
• Credit Card Processing at CINJ and New Brunswick

Recent Tip Sheets

This section will provide a list of the newest training tip sheets and videos. Check this every day to keep informed and guide you through your daily workflow.

No new tip sheets to report today! 

For a complete list of Tip Sheets, press F1 to access your Learning Home Dashboard.

How to "Get Help" With Epic

We have developed this handy one-page "Go-Live Help at a Glance" guide that will give you all the information you need to access help with Epic: 

Good Humor

Please submit your medical humor to DL-Epic-Communications.

• Confirm in the email if you would like your name featured as the submitter in a future Epic Advisor Newsletter.
• JPG/PNG image files and text jokes will be considered.

Medical Humor Community Guidelines -- Keep it:

• Clean (e.g., no curse words or overtly sexual content)
• Considerate (e.g., no marginalizing nor disparaging content)
• Corny
• Silly
• Hilarious

For more information about

Wave 3 Implementation,

visit our website at 

www.EpicTogetherNJ.org