Toll Tag Quick Questions & Answers
Why do I need to submit my Toll Tag info? Once the the Toll Tag Reader system is in place the window stickers will no longer be valid for entry. Your Toll Tag will allow automatic entry into the community.
Will we still have Gate Attendants? Yes! We will continue to have gate attendants at all gates as currently staffed.
Will I be charged for using my Toll Tag in the community? No, we are simply using the technology in your existing Toll Tag to operate the entry gate arms.
Who can register a Toll Tag? Residents and authorized family members. Currently if you or a family member has a pink or blue sticker you can register the Toll Tag info for those vehicles. The resident must submit the Toll Tag information.
Why do I need to submit my info before May 30th? Once the Toll Tag readers are installed and operating ) we will do a one-time download of all previously submitted Toll Tag info into the controllers. The Toll Tag submission form on the website automatically formats the info for the download so its quick and easy and can be completed in a matter of minutes.
After that one-time download, your form submissions will need to be transferred one by one (manually keyed-in) by the office staff into GateKey which will be a very lengthy and time-consuming process. We have thousands of vehicles in the neighborhood so please register your Toll Tags now to prevent a delay later!
