To our loyal friends, customers, and family,  

First, we hope this note finds you and your loved ones healthy and safe. We want to extend our deepest gratitude to everyone working tirelessly on the front lines of this crisis, from the doctors, nurses, and specialists, to the pharmacists, grocers, cashiers, custodians, and volunteers.  

Everyone has a critical role to play in responding to our situation, and we are incredibly grateful for those who risk so much to try to ensure a positive outcome for so many others.  

We must also recognize those directly affected by the virus and their families, to whom we extend our most profound and heartfelt sympathies.  

We are holding all of you in our hearts, and keeping you in our thoughts during what is undoubtedly an incredibly difficult time.