Spring 2022
Advantage Integrates with Spreedly Payment
by Eva Johnson
Selecting a credit card payment gateway for payment transaction handling is more important than ever before. The right payment gateway will ensure that you provide strong data protection and can contribute to a better overall experience for your customers. By establishing a reassuring and positive payment transaction experience for your customers, you will likely increase consumer trust and drive more sales. When making these kinds of important decisions, it's nice to know that Advantage supports a wide range of payment gateways that will fit your business model. 

As part of our ongoing effort to broaden our portfolio of payment options and adapt to the fintech landscape, AdvantageCS is pleased to announce a new integration with the Spreedly “Payments Orchestration Solution.” Advantage’s integration into the Spreedly fintech platform enables our clients to easily and securely accept customer payments from all over the world as its flexible gateway can leverage global connections with a wide range of other processors. As a “processor of processors,” they can instantly connect, shop the best rates, and reroute transactions with the ultimate objective of increasing transaction success. 

Promotions at AdvantageCS
by Cindy Twiss

Three members of the Client Services division at AdvantageCS have been promoted to new positions, Bryan Varblow, Vice President of Operations, recently announced.

Scott Ghormley has been named to the position of Director of Client Services, in which he will take on more responsibilities in client relationship and account management as well as overseeing the support center. Scott first came to the company as an intern more than 35 years ago.

Doug Moore has been named Director of Client Services. In addition to continuing to oversee the Program Services group, he will be taking on additional responsibilities managing client relationships. Doug joined ACS almost 20 years ago, starting out in the support center. 

Angie Markel Lampi has been promoted to Manager of the ACS Support Center, taking over from—and reporting to—Scott. Angie started at ACS in 2000 working on upgrade projects and later, implementations, but the vast majority of her work has been in the support center. 

Summer Intern Spotlight
by Kelly Grace

Summer is officially here, and that means AdvantageCS has welcomed some new faces around the office. Meet our 2022 summer interns:

Abigail Hackbardt is originally from South Lyon, Michigan. She currently attends The University of Michigan as a Computer Science major. Abbi was interested in the internship at AdvantageCS because she heard wonderful reviews from a friend who worked here last summer.

Brian Wheeler is from Kalamazoo, Michigan. He currently attends The University of Michigan and is dual majoring in Business Administration and Computer Science in the engineering school. What attracted Brian to AdvantageCS is the work environment and how it feels like home.

Will Hasey is from Ypsilanti, Michigan. He recently graduated from the Early College Alliance at Eastern Michigan University and will be attending The University of Michigan in the fall. He has always been interested in creating and designing things and is currently deciding between Electrical and Mechanical Engineering for his major.

Allen Mons is originally from the North Chicago suburbs. He is attending The University of Michigan and is majoring in Computer Science. Allen was interested in the internship at AdvantageCS because of the great company culture and the cool technology and products.
Welcome New Employee Kelly Grace
by Cindy Twiss

Kelly Grace has joined the AdvantageCS sales and marketing team as a marketing analyst, reporting to Dan Heffernan. Kelly is a recent graduate of Eastern Michigan University, where she earned a degree in marketing. Her interest in marketing began when she observed the marketing manager at the dental office where she worked as a receptionist and decided that was what she wanted to do. 

Kelly will be responsible for marketing activities such as advertising, website content and SEO, trade show management, and the company newsletter. She is taking over for Cindy Twiss, who will retire at the end of the summer.

Kelly enjoys learning new things and getting to know her coworkers and our clients. She has hit the ground running and is quickly learning the ropes.
Welcome New Employee Max Scroggs
by Cindy Twiss

The latest addition to the Engineering Services team led by John Moore is Max Scroggs. Max is a recent graduate of the University of Michigan where he earned a degree in computer science from the engineering school. Max also minored in music, which continues to be a strong interest in his life.

His supervisor, John Moore, has lots of good things to say about his newest team member. “Max was able to spin up quickly on our credit card processing framework. He is upbeat, friendly, and already taking on a client upgrade.”

For his part, Max appreciates how friendly and helpful everyone is and likes the strong sense of community in the company. He also values the flexibility afforded to him. 
Report from The Publishing Show
by Dan Heffernan

Dan Heffernan and Philippe Rowland attended The Publishing Show in London on March 8-9. The event was both a conference and exhibition aimed at B2B and B2C publishers, newspapers, content providers, and suppliers. Over 40 exhibitors were on hand to meet with client and prospects, and over 100 speakers provided insights at sessions and workshops across 9 subject areas:

  • Technology & Innovation 
  • Strategy & Transformation
  • Talent & Skills
  • Data & Analytics
  • Editorial & Content
  • Commercial & Ecommerce
  • Audience & Community Development
  • Subscriptions & Circulation
  • AdTech

Editor: Cindy Mikol Twiss
3850 Ranchero Drive
Ann Arbor, MI 48108 USA
Phone: +1 734 327 3600
Fax: +1 734 327 3620