May 28, 2021
Security: How One City Improved Citizen Experiences and Cybersecurity in One Effort
Route Fifty
State and local governments aim to connect with their citizens and provide them with easy access to services. Technology is key to supporting this effort, as it enables agencies to juggle many incoming requests, questions and applications. 

But what happens when the technology that’s meant to help government agencies respond to citizens’ needs becomes the bottleneck that prevents them from delivering services? The District of Columbia’s Department of Consumer and Regulatory Affairs (DCRA) found itself in this position and identified a solution to create a frictionless experience for both citizens and agency representatives. Here’s how they did it. Read more about this Triage Group project
Healthcare IT: How IoMT is Shaping Healthcare
MobiHealthNews
The Internet of Things (IoT), also known as the ecosystem of connected devices that collects and transmits data from users and their environments, is impacting the world. Smart phones, laptops and any equipment in general owned by a user can help various industries understand consumer behaviors and develop better technology.

This network of devices is leaving its footprint in healthcare. In the current COVID-19 world, the interactions between patients and caregivers have become remote in many cases. This has created an increased need for intelligent medical devices that enable caregivers to diagnose and treat patients remotely. Read More
Homeland Security: DHS Announces New Cybersecurity Requirements for Critical Pipeline Owners and Operators
Homeland Security Today
Today, the Department of Homeland Security’s Transportation Security Administration (TSA) announced a Security Directive that will enable the Department to better identify, protect against, and respond to threats to critical companies in the pipeline sector.

“The cybersecurity landscape is constantly evolving and we must adapt to address new and emerging threats,” said Secretary of Homeland Security Alejandro N. Mayorkas. “The recent ransomware attack on a major petroleum pipeline demonstrates that the cybersecurity of pipeline systems is critical to our homeland security. DHS will continue to work closely with our private sector partners to support their operations and increase the resilience of our nation’s critical infrastructure.” Read More
Transportation: The Environmental Trade-Offs of Autonomous Vehicles
ScienceDaily
Optimistic predictions expect reliable autonomous vehicles to be commercially available by 2030, at a time when mobility is undergoing a profound shift away from traditional modes of transportation and towards door-to-door services. Previous analysis suggested that public transport will lose market share to autonomous vehicles, but the environmental impact of changing transport use has hardly been considered. New research shows that the convenience of autonomous vehicles would likely come at an environmental cost. Read More
Human Resources: Study Reveals Experience Gaps Between 'Deskless' Workers, Managers
HR Dive
Amid the rise in flexible work arrangements during the COVID-19 pandemic, so-called "deskless" workers view their working experiences differently than their managers do, according to results of a survey published this week by workforce management service vendor WorkForce Software.

Of the employers in the survey, 81% said they felt their organizations successfully adjusted their scheduling policies to account for the pandemic's impact, while 64% of deskless workers agreed. Additionally, 82% of employers said their organizations offered scheduling flexibility, while 59% of workers answered similarly.

This perception gap extended to overall employer responses to COVID-19; 81% of employer respondents said their organizations adapted to the coronavirus effectively, while 64% of workers agreed. Such disconnects may lead to increased turnover, reduced productivity or other impacts, WorkForce Software CEO Mike Morini said in a press release emailed to HR Dive. Read More
Business & Technology: Using Data Analytics as a Source for Change
Knowledge@Wharton
If knowledge is power, then the vast knowledge contained in big data is powerful enough to change the world. But simply harnessing bits and bytes into tidy tables or whizbang algorithms won’t move the needle on progress. Companies, organizations, and researchers must view the data through a social, political, and cultural lens if they want to solve problems.

That’s what global data and analytics research firm Nielsen did with its recent report on the state of inclusion and representation in television programming in the U.S. The study, titled “Being Seen on Screen: Diverse Representation and Inclusion on TV,” pointed out that while women make up 52% of the U.S. population, they only have a 38% share of screen. Read More