Share Your Park Photo Contest & Small Business Week!

In honor of National Park Week last week, we asked you to enter your parks for our Photo Contest. Voting runs 4/29-5/3. Check out our Facebook Page to like/share your favorites! Winner will be announced on 5/6. Good luck to all!

It's also Small Business Week.

Thank you to all of our departments for giving us the opportunity to grow with you, and your communities.

As a special thank you- all Membership Cards ordered & invoiced in the month of May will get FREE ground shipping! DON'T DELAY...ORDER IN MAY!!

Side 1: What's New

Activities & Registration

Added a security feature when product barcodes link from an emailed receipt.
When adding a Pricing Option during the creation of an Advanced Activity, it now shows as a full page instead of a pop-up which was causing some issues.
A fix was issued for the duplicate name on the Additional Registration Info page on both the management and public sides.

Accounts

We have hidden the Facility Renter Type on the member info screen for members under the age of 18.
A fix was issued for account credits not calculating correctly when the amount is an uneven number.

Memberships

A fix was issued for an error when registering for memberships with a grade range.
We clarified the explanation on the Q mark on a membership length (next to the drop down menu for Extension or Payment Plans) that the start date of the interval will be based on the selection of date.

Facilities & Reservations

The hours on the customer email receipt for a reservation is shown in HH:MM format. We added verbiage to the q mark on the print/email bill screen and the ** on the printed/emailed bill in regards to billable hours to better explain 15-min increments.
An error was fixed when booking a facility with per day options on set blocks if they have the minimum required hours.
The facility list icon on the public side Facility List by Type page was missing, and has now been found.

Reports

We added a column that totals the time between Sign In and Sign Out on the Activity Digital Sign In/Sign Out report.
A new Recurring Issues report for Payment Plans.
When exporting an activity roster, if there are no questions attached to the activity, you now see a line to each option to explain that there are no questions/dynamic forms/member questions/custom forms attached to the activity.

Misc

UPS came out with a new security model, and we made a re-write to the UPS address validator to enhance the overall security, reduce fraud and provide enhanced API capabilities within the system.
Verbiage has been changed on the management side on all applicable gateway payment pages to read "The cardholder has agreed that the card information entered above will be stored securely on the gateway for the purposes of this payment and any future payments they approve."
Increased security on public pop-up pages.

NOTE: The items above will be going LIVE in the next few weeks. They will be listed in your updates box on your management homepage.

Possible future items are in Misc > Upcoming Changes, where you can vote on them.

Tracey Rivera Cooper - Director of Marketing

Marie Heard - Training Specialist

LIVE Summer Webinar!

Tuesday, June 18th | 10-11am EST

Don't miss it! Get the highlights from the last 3 months you are sure to use.

The agenda and recording will also be in your Knowledge Base for future viewing.

March Spring Recording and Agenda are below.

Spring Recording

Spring Agenda

Side 2: A Must Do – Membership Cards

It’s That Time of Year Again…

Believe it or not, summer is right around the corner, and that means it’s time to start thinking about membership cards! Whether you need to top off your supply or start one, make sure to submit your order soon to skip those pesky rush costs.

Ordering membership cards is so easy!

Our vendor offers more affordable pricing and faster production time, while still maintaining the quality you expect.
We handle everything, from the design to coordinating shipping. We know you’re busy! Sit back and relax – we’ve got this one.
The Membership card order form has been updated to include a handy quote calculator, so you can tweak your order to suit your budget.
Shipping quotes will be sent after order submission. Our form is good, but not “access to UPS shipping prices” good, unfortunately.
Our experienced Design Specialist will work with you to create a card design that reflects exactly what you need, in the most delightful way.

Order Form

Remember- As a special thank you- all Membership Cards ordered & invoiced in the month of May will get FREE ground shipping!

On the Road with MyRec.com

Say "Hello" to our Business Development Team

at the following conferences...

Washington Recreation and Park Association Conference WRPA

5/22-5/23 | Vancouver, WA

Booth # 46

Dustin Young

West Coast Rep

Colleen Kinkade

Central Region Rep

Colin Drury

East Coast Rep

Bonus Track: Employee Spotlight

Part of our success and growth is mainly due to our people. We are excited to feature our West Coast Business Representative and one of our Onboarding Specialists for this months Employee Spotlight.