Newsletter of the
December 15th, 2020
Lead news
The wind is good for staffing agencies.
If December is generally favorable for retrospectives, many of us are also impatient to definitively turn the page of 2020. This is why, at PRIM Logix, it seems to us that we can already look towards 2021 and rejoice in the good news brought by the projections.
 
The Covid-19 crisis has undermined entire swathes of the economy, but it has also redistributed the cards for recruiting independent staff, especially in the health sector. Thus, statistics from the Ministry of Health and Social Services indicate that the use of staffing agencies in the health sector almost doubled in 20201.
 
For its part, Staffing Industry Analysts forecasts "an overall growth in industry revenues of 12%", based on three key assumptions:

  •   “The spread of Covid-19 will continue on a downward trend ;
  • a Covid-19 vaccine will be widely available in the first half of 2021 ;
  • and US gross domestic product will continue to grow in a gradual but steady recovery.”

We can easily imagine that the trend will be similar in Canada, and conclude this year by telling ourselves that the staffing industry is doing well in Quebec. Agencies can approach 2021 with the ambition to solidify this position and showcase their expertise in the field of recruitment.
 
(1 : the Ministry of Health and Social Services publishes its annual financial reports on its website, which can be consulted in the form of a general database or region by region. - Weblink in french.)
 New feature
 
The "help desk": how to automate your help center?
 
Appeared in version 4.40, the helpdesk responds to a customer request: to be able to quickly process software-related support requests.

This functionality automates the creation of a task upon receipt of an email in order to centralize and optimize the management of support operations.
How does it work ?

Upon receipt of an email indicating a need for assistance, a ticket is generated, and the email is sent directly to the help desk inbox. The employee in charge of the file can therefore, immediately, consult all the requests received and the history of communications related to this ticket.

Find the entire procedure for setting up the help center in the software's online help. (Please note that to benefit from this functionality, you must have version 4.40 of the software at minimum).

Let's chat

Is language a barrier
or an asset?
The subject of foreign languages at work returned to the fore in Quebec at the end of the year. Following the publication of a new report on the use of English in businesses in the heart of Montreal, the debate was revived. What about your compagny? Is bilingualism a determining criterion in your recruitment?
Do you work for an agency in which several languages and cultures come together? Your opinion interests us !

Do not hesitate to share your testimony with us on our Facebook or LinkedIn page.


And by the way, did you know that PRIM Logix allows the translation of each of its modules and functions?
“Do you know the story of PRIM Logix?" 

For more than fifteen years, PRIM Logix has offered staffing agencies an integrated and complete solution for temporary and permanent recruitment. But do you know its history? Just before the holidays, Etienne and Isabelle tell us the story of their software. A modern tale, to read tomorrow on our blog. 
From one subject to another 
O Christmas tree, old Christmas king ...

 
Natural or artificial? The debate is still raging in 2020, but everyone agrees on one point: a decorated tree is THE symbol of Christmas. But where does this tradition of decorating a tree come from?

If the inhabitants of Antiquity already celebrated the fir tree in winter - because it retains its greenery despite the winter - it was in Alsace, shortly after 1520, that the tradition of decorating a tree with apples, cakes and candles spread. Imported to Versailles and then to the English Court, the tradition crossed the ocean from the 18th century.

And it is in Quebec, in Sorel, that we find the first traces of a Christmas tree in North America, in a corner of Baroness Riedesel's dining room in 1781.
Thank you for your trust !

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