Trustee's Office High Notes

Online Payment

WEBSITE

ABOUT US

INFORMATION

PAYMENTS

SENIORS

April 2021

Trustee's Office Ends 3rd Quarter with Highest Collections in History

The Trustee's Office 3rd quarter ended on March 31st, and as of April 12th we had collected 100% of the County's property tax budget - the earliest that our office has ever reached that milestone!

Additionally, our collectors of delinquent taxes had the best March at least seven years.

I am incredibly proud of the Trustee Team for working tirelessly to help taxpayers over the last year. We have remained opened and available to answer questions and help the public, without being closed a single minute due to the pandemic. The staff has held tough through COVID, the February snows and in a County building with no water during the last week of tax season!

If you have been financially impacted by this crisis and are unable to pay your property taxes, please contact our office at 222-0200 about a payment plan. Our team will try to help.

We are preparing for a busy 2021 Tax Season.

Our County tax notices will go out by August, but I want to encourage taxpayers to sign up for e-billing to receive your notice earlier. You can sign up at www.payit901.com.

Stay tuned for new developments with our payment locations and for future workshops!

All the best to each of you and we hope you stay safe and healthy!

Regina Morrison Newman

Shelby County Trustee

We welcomed Jasmine Thornton to the Trustee's Office in December 2020 as our Accounting Manager. She comes to the office from Friends for Life, with a wealth of experience. We are proud to have her.

The GMFEC has made amazing strides in the last year! Due to COVID-19, our counselors continue to meet with clients remotely. All Shelby County residents are entitled to totally FREE financial counseling - one-on-one and confidential - as a government service. We have had 698 clients, their non-mortgage debt reduction is now over $751,000, and 127 clients have increased their credit score by 35 points or more! Please pass the word to anyone who can use this help!

Additionally, the Trustee's Office and the Bank on Memphis Coalition were awarded a planning grant by the Cities for Financial Empowerment Fund (CFE Fund) to develop a strategic plan around consumer financial protection in Shelby County. A great cross-section of our community was assembled into an Idea Team to do a deep dive on consumer financial protection issues facing Shelby Countians. Based on the Idea Team's work, we were awarded a small supplemental grant to help us implement our first strategic plan goal around education and communication. We plan to launch in the near future!

Aubrey Howard Honored with Algernon Sullivan Award

Aubrey Howard is our Legislative & Community Liaison. In May 2021, Aubrey will receive the Algernon Sydney Sullivan Award at Rhodes College's commencement, an honor for those who have served the campus community and the community at large. The award has gone to US Supreme Court Justices, governors, first ladies and other dignitaries and we are very pleased Aubrey will receive it from his alma mater.

Denim Day at the Trustee's Office for Shelby County CVRCC

The Trustee's Office donned their denim today to show support for the Crime Victims & Rape Crisis Center and to support survivors of sexual violence in Memphis and Shelby County.

Denim Day is held on a Wednesday in April in honor of Sexual Assault Awareness Month.

Oh The Places They Will Go!

Two of our interns are heading off to college this Fall. Bruce Bennett was accepted into Rhodes and University of Denver, but will be entering the Engineering Department at the University of Tennessee in Knoxville.

James Stewart, who was accepted to many schools, including NYU, will be attending University of Dundee in Dundee, Scotland.

Congrats & best wishes!

Kudos from Taxpayers!

Trustee employee, Anita Bowdery, gave a "level of helpfulness and service...in my experience, very unexpected from a government office." She was "friendly...knowledgeable...patient"

Another taxpayer complimented Anita, saying "She went above and beyond what most customer service representative do in today's times. She stuck with me to resolve a problem...she is truly valuable to me and I couldn't' have done this, with ease, without her."

Laura Scurlock was appreciated "for her patience and clarity" when helping a taxpayer.

Linda Piggee "not only solved my problems but did it professionally. She always treated me with respect."

We appreciate our Team and all that they do to provide the highest quality service to the citizens of Shelby County.

Shelby County Trustee

P.O. Box 2751,

Memphis, TN 38101

901-222-0200