Why are some businesses within the investigation perimeter operating during the required closure?
Businesses within the perimeter are required to remain closed. Those that were operating have been notified that they must cease operation.
How do healthcare professionals contact their patients to let them know their office is closed until further notice?
While the FBI and Lake County Major Crimes Unit are investigating a major crime, you cannot enter any building within the investigation perimeter. If you cannot access your patient/client list remotely, please consider changing your voicemail message to inform callers that you are closed due to a local emergency and to leave their names and phone numbers so that you can call them back to reschedule. You can also provide an alternate phone number for them to call you or your staff.
How do businesses within the investigation perimeter get their mail during the closure?
Due to the recent events, the Postal service cannot deliver to the closed area due to the ongoing investigation. The Post Office currently has these deliveries on hold at the office. If any business affected by the investigation chooses to pick their mail up at the post office, they can do so during regular business hours. The post office will resume delivery once the authorities allow the Postal service access. Once this occurs, the postal service will deliver any mail currently on hold.
Will businesses within the investigation perimeter receive any government funding to help them recoup lost revenue during the time they are unable to open? Will employees be compensated for lost wages?
No state or federal aid is available at this time. The City is researching opportunities for business assistance.
Are there counseling services available for the community beyond the next few days?
For a list of counseling services, please visit the City’s website.
What can businesses do to support those that are working and the Highland Park community? Can we drop off food?
We are truly humbled by the incredible outpouring of support and generosity of the community.
We urge those who wish to show their financial support to send donations to the Highland Park Community Foundation; a longtime local organization deeply embedded in the community which is in the best position to help our neighbors in need. They have set up a fund to directly assist victims, survivors, and those that support them. Visit hpcfil.org to submit donations.
If you or your business are interested in donating food or items to first responders, please contact hr@cityhpil.com with your contact information. We are keeping a list and will reach out should ongoing needs arise.
At this point in time please do not send food directly to any City locations in order to minimize duplicate donations.
Whom do we contact to volunteer to help those in need?
Immediate needs are being met through local, state, and national resources.
The Volunteer Pool of Highland Park is maintaining a list of volunteers as a resource should there be a need for volunteers in the future. Individuals interested in having their contact information on file with the Volunteer Pool of Highland Park may email info@volunteerpoolhp.org with their name, contact information, and any specific areas of expertise.
Organizations with a need for volunteers may reach out to the Volunteer Pool which will assist them in connecting with volunteers.
Should additional information become available or volunteer needs arise we will share any relevant information on the City’s website at cityhpil.com.
Where should businesses take belongings that were left along the parade route?
Please do not remove personal property left along the parade route as this is still an active investigation. A secure perimeter around the crime scene has been established:
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