Starting in April 15, 2021, AC Alert will no longer use text messaging or voice calls as a means of providing non-emergency notifications, such as red flag warnings and local traffic alerts. Henceforth all non-emergency AC Alert notifications will be sent to subscribers via email and the Everbridge app only.
These changes are being implemented due to recent increases in the fees associated with mass texting and voice calling, which have made it cost prohibitive to continue using them as a means of delivering non-emergency information to AC Alert subscribers.
These changes will not apply to emergency alerts. In the event of an emergency, AC Alert will continue to use all available contact paths in our efforts to alert those who may be impacted.
If you want to receive non-emergency notifications from AC Alert, and you don’t have the Everbridge app and/or an email address attached to your AC Alert profile, please visit the AC Alert notification for instructions.