Eden I&R
February 2021 E-Newsletter
Covid-19 Vaccine Information

The Covid-19 vaccine is administered to priority populations in phases. Alameda County is currently vaccinating Phase 1a: Health Care and Outreach Workers and Phase 1b: 65+, Education and Child Care, Emergency Services (including Law Enforcement), and Food/Agriculture.
It’s important to know that vaccine supply remains limited and it will take a while to vaccinate everyone in the current phases.

AC Transit Offering Fare-Free Shuttles to Oakland Coliseum Vaccination Site

AC Transit is now providing fare-free bus service directly into the Coliseum to make the vaccination site more accessible. Riders must show proof of vaccination appointment upon boarding the bus. All pick up and drop off locations are fully accessible and ADA-compliant. Click here for detailed shuttle route information.
BART Offers Free Ride Home for those Vaccinated at the Coliseum site

BART is supporting the large-scale, appointments-only, Covid-19 vaccinations at the Oakland Coliseum and for a limited time will offer a free BART ride home for those who have been vaccinated at the site.

BART will have extra staff at the Coliseum BART station during BART operating hours to provide anyone who has received a vaccine a free $7 BART ticket on-site after showing their vaccination card with a matching date. Appointments are available through the state’s MyTurn scheduling system or by calling 1-833-422-4255. Only those with an appointment can enter the site.
Welcome to Our New Board Member

Dr. Stephanie Rosso is a clinical psychologist who has specialized for over 20 years in treating children and families who have experienced trauma and have come from neighborhoods that have known poverty, violence, and lack of opportunity and resources. She has been an advocate for social justice, supporting families in getting access to the educational supports and resources that they need to thrive. When not working, she loves travel, photography, exploring foods from different cultures and dressing her cats in booties!

If you are interested in board service, please contact Eden I&R’s Executive Director, Alison DeJung, at adejung@edenir.orgWomen, minorities, people with disabilities, veterans, people impacted by the justice system, and other candidates from diverse backgrounds are encouraged to reach out about this opportunity!
Join Our Team! We are Hiring.

Eden I&R seeks a Director of Programs to ensure successful delivery of our programs including 211 Alameda County, After Hours, Disaster Preparedness, Housing, Transportation, and AIDS Housing Information Project (AHIP). The successful candidate will ensure seamless team management and development, program design and evaluation. In this new role, the Director of Programs will manage 5-7 direct reports and be a key decision maker and external representative for Eden I&R. Click here to learn more and apply.
Free Tax Preparation

Get your taxes done right by an Earn it! Keep it! Save it! expert and maximize your refund! Visit earnitkeepitsaveit.org to make an appointment at one of the Bay Area locations. Online and in-person tax help is available. You can also call 211 for more information.

You could qualify for more than $6,000 in refunds from the California and Federal Earned Income Tax Credits!
PG&E Medical Baseline Program

PG&E's Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical and independent living needs. The program includes two different kinds of help:
1.) A lower rate on your monthly energy bill
2.) Extra notifications in advance of a Public Safety Power Shutoff

Click here to learn more about the program and how to apply.
Celebrating 211 Day

Each February 11 we celebrate "211 Day" and the work of our 211 Phone Resource Specialists. This year, we are honored to have one of our staff members featured on the National 211.org website that launced on 211 Day. Stanford’s Anesthesia's Division of Global Health Equity also featured a few 211 team members on its Black History Month Twitter campaign this February 11.
#MaskOn Alameda County

COVID-19 is still in our community. Thank you for doing your part to slow the spread:
  • Wear a Face Covering to Keep Covid-19 from Spreading.
  • Wash your hands frequently with soap and water or use hand sanitizer.
  • Get a flu shot to protect you and your family.
  • Limit household mixing and avoid gatherings.

Please also add #CANotify to your phone. After you opt in, keep your bluetooth on, and you'll receive alerts if you were in close contact with someone who tests positive for Covid-19. Visit canotify.ca.gov for more information.
Regional Covid-19 Resource Guide

and Health Leads to create the Bay Area Covid-19 Resource Guide! Residents impacted by the pandemic can find a central location for essential resources here: https://www.connectbayarea.org/
211 Reentry Resource Portal

The Alameda County Probation Department's Reentry Resource Portal, which is hosted within the 211 information system, can be found on our website at reentry.211alamedacounty.org, and aggregates useful information to help people with reentry. We are happy to share this portal for justice-involved citizens to explore and find supportive resources for preventive and rehabilitative services.
Caller Stories
An Oakland woman called in distress due to a domestic violence situation. She requested shelter, and stated she was safe during the call and did not want staff to dial 911.

The woman was given referrals to A Safe Place, a domestic violence shelter, and the 24-Hour Mobile Response Team.

For more 211 call examples from January, click here.
211 By the Numbers - January 2021
211 Alameda County

6,230 conversations handled*

8,123 referrals provided*


*reflects both calls and two-way texts to 211
Demographics

69% female

24% single mothers with minor children

51% Living with disabilities
Average Call Length

4:26 minutes
Average Wait Time

1:34 minutes
Services Database

186 agency record updates

312 program record updates
Housing Database

23 units added

75,214 records updated
"I was a little nervous about the experience but the 211 staff member was just very efficient and answered my questions and it was just really helpful and it help calm my anxiety."
AHIP (AIDS Housing Information Project)
AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.

In January AHIP completed 224 calls and 2 face-to-face meetings with clients, provided 619 housing referrals and 189 referrals to services. 2 site visits were also conducted in January. Since July 1, 2020, AHIP has provided assistance to 244 unduplicated clients.
January Outreach
28 community web-based meetings & calls attended

43,853 website page views

14,946 website sessions/visitors
Thank You to Our Partners
Partner Spotlight - Black Cultural Zone

Since 2014, The East Oakland Black Cultural Zone Collaborative has worked with a coalition of residents, government agencies, churches, and grassroots organizing groups to help keep Black folks in East Oakland. Its purpose is to innovate, incubate, inform and elevate community driven projects that allows their people and culture to thrive. Its priorities are Place Keeping; Arts, Cultural Preservation and Innovation; Economic Development; and Quality of Life. To learn more about the Black Cultural Zone's work visit: http://www.blackculturalzone.org
Donor Spotlight - The Albertson's Companies Foundation

Eden I&R is proud to parter with The Albertson's Companies Foundation to make a positive impact on the lives of its local Safeway employees and customers through 211. This year, we recieved funding through its Employee Giving Committee Grant. The foundation is dedicated to bettering the lives of people in its neighborhoods, and plays an important role in nourishing neighbors in need. Learn more at: http://national.albertsonscompaniesfoundation.org/.