Pet Owners Are Loving This At-Home Vet Service - Here’s Why
Launched in 2021, The Vets is revolutionizing the veterinary industry by delivering high-quality, at-home vet visits that better the experience for everyone: vets, pets, and devoted pet parents. Marrying exceptional medical care with convenient, at-home appointments, The Vets’ at-home approach reduces pet anxiety during routine wellness exams, vaccinations, sick visits, and more.
By delivering quality pet care in the comfort of their own home, pets are more relaxed, vets are able to provide exceptional care, and pet owners finally have a convenient solution. No more fighting to put your pets in crates (inducing their anxiety) and wasting time driving to vet appointments or sitting in waiting rooms.
The Vets’ platform allows customers to schedule in-home visits online for a wide variety of services for their pets, including wellness exams, home lab tests, microchipping, vaccinations and health travel certificates. Practitioners are also able to provide client education, nutrition information and more in a no-rush pet care visit, building strong relationships with both pets and pet parents alike.
The company also aims to address the growing issue of burnout among veterinarians. In order to do so, The Vets provides flexible working conditions, such as four-day work weeks and a daily appointment limit for veterinarians, and equips veterinarians with proprietary state-of-the art technology, empowering them to deliver the best possible care.
“We are proud to offer a new and reimagined at-home veterinary experience that is seamless and stress-free to pet parents.”, said Lella Rafferty, CMO of The Vets. “We pride ourselves in building a team of industry leading veterinarians supported through training, development and advanced medical technologies to deliver the most comprehensive health care for your pet, all in a stress-free environment.”
The Vets is proving the at-home care concept works. To date, The Vets has cared for over 35,000 pets and consistently achieved an NPS score of over 90 (3x better compared to traditional clinics). The Vets currently operates in 15 US markets and has plans to continue expanding in major cities across the US in the coming year.
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