December 1, 2023 Edition 5 | |
The monthly Provider Insider Newsletter will differ from the Network Communication Bulletins by offering an avenue to highlight community happenings across our catchment area. We will share information on various projects Trillium is working on within our local communities and introduce new skill development/training opportunities available to providers. | |
- Provider Spotlight: Pride in NC - Rocky Mount location now open
- Welcome New Providers!
- Provider News
- Community Involvement
- Provider Resources
- New Opportunities
- Provider Knowledge
- In Case You Missed It
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Pride in North Carolina is an outpatient mental health provider agency with offices in Elizabeth City, Goldsboro, Kinston, Wilmington, Greenville, Raleigh, Wilson, Rocky Mount, Fayetteville, Jacksonville, Smithfield, and surrounding communities.
The newest Pride in NC location in Rocky Mount, North Carolina recently opened. The new office is located at 901 N. Winstead Ave Ste 260 Rocky Mount, NC 27804.
Pride in NC offers and provides an array of services to children, adolescents, adults, and families. They provide Comprehensive Clinical Assessments (Children and Adults face to face and remotely), Outpatient Therapy (Children and Adults face to face and remotely), Medication Management (Children and Adults face to face and remotely), School Based Therapy (in schools face to face), community services such as Intensive In home Services (Children and Adolescents age 5-17 face to face), Community Support Team Services (Adults age 18+ face to face), Day Treatment (Wilson County Public School), Psychosocial Rehabilitation (Wilson/Jacksonville Adults) and High-Fidelity Wraparound services (Elizabeth City, Wilmington, Greenville, Jacksonville and surrounding communities).
Pride in NC has highly qualified, experienced, licensed professional therapists who are ready to access the needs of potential patients. They also have a Bilingual licensed professional therapist, which can accommodate the client's linguistic characteristics and incorporates bilingual or multilingual factors as vital components of psychological and contextual functioning.
Pride in NC provides both in person and Telehealth Psychology which is available and conducted using video conferencing technology. Telehealth Psychology is also more convenient and gives the person seeking therapy control over when and where they access their psychologist. It's like having a psychologist come to your own home, office, or device. Clients are given the choice on which option works for them.
Pride in NC provides top quality Community Support Team Services within Elizabeth City, Goldsboro, Kinston, Raleigh, Wilson, Rocky Mount, Smithfield, and surrounding communities. They have fully staffed community based/Mobile teams with availability. The teams consist of a Licensed Team Lead, Licensed Clinical Addictions Specialist, Licensed Clinical Addictions Specialist-Associate, Certified Clinical Supervisor, Certified Alcohol and Drug Counselor, a Qualified Professional/Associate Professional and a Peer Support Specialist.
Pride in NC accepts all forms of insurance and also works with those who may not have any form of insurance.
Should you or any member of your team have any questions, please contact Maurice Pressly, Director of Business Development at (919) 606-1637 to answer any questions and or help/assist with facilitating service connection. Maurice is also more than happy to conduct a more formal presentation if a provider is interested.
If you would like to make a referral for someone in the Rocky Mount area or location, please contact Tiera Ellis at (252) 210-6530.
Regional Director: Melissa Hamilton, MS, LCMHC, LCAS
Wilson office (252) 265-9200
Rocky Mount office (252) 210-6530
Phone: 252-210-6530
Fax: 252-210-6531
If you or a fellow provider are interested in sharing your story, please contact us at info@trilliumnc.org. Thank you for all you do for our members!
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Welcome Providers to Trillium! | |
| NEW PROVIDER NAME | COUNTIES SERVED | SERVICES OFFERED | AGE GROUP SERVED | | Brighter Strides ABA NC LLC | Mecklenburg | Psychological Testing
Research Based – Behavioral Health Treatment (RB-BHT) | Children | | Granville Vance Public Health | Granville and Vance | Evaluation and Management
Outpatient Treatment | All | | Peer Recovery 365 LLC | Duplin | Outpatient Treatment
Peer Supports | Adults | | Secure Direction NC LLC | Cabarrus | Innovations Waiver – (Financial Management, Community Networking, Community Living and Supports, Supported Living, Individual Goods and Services, Respite, Supported Employment, and Natural Supports Education) | Adults | | |
Behavioral Health Reimbursement Rates Increased for the First Time in a Decade | |
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The North Carolina Department of Health and Human Services announced on November 15, 2023 historic Medicaid reimbursement rate increases will soon be implemented for most mental health, substance use, intellectual and developmental disabilities (I/DD) and traumatic brain injury (TBI) services in North Carolina.
This transformative change is the first increase to the state minimum reimbursement rates for behavioral health services in more than a decade. Raising these rates will strengthen the care workforce who provide these services and increase access to care for every North Carolinian. It will also make Medicaid expansion more impactful for the estimated 600,000 people who will gain access to these Medicaid health care services.
Learn More
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Trillium selected to participate in the Disparities Leadership Program | |
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Trillium Health Resources is one of seven organizations, including hospitals, health plans, and other organizations from around the United States and Canada to be selected to participate in a year-long executive leadership program designed to address racial and ethnic disparities in health care.
The Disparities Leadership Program, the first program of its kind in the nation, is designed for leaders from hospitals, health insurance plans, and other health care organizations who are seeking to develop practical strategies to eliminate racial and ethnic disparities in health care. This program was launched in 2007. The program is led by the Disparities Solutions Center (DSC) at Massachusetts General Hospital (MGH) in Boston, Massachusetts.
Through the DLP, the DSC aims to create leaders prepared to meet the challenges of health care transformation by improving quality for populations who experience disparities. The program has three main goals:
- To equip health care leaders with a rich understanding of the causes of disparities, the vision to implement solutions, and the strategies to transform their organization to deliver high-value health care.
- To help leaders create strategic plans or projects to advance their work in reducing disparities in a customized way, with practical benefits tailored to every organization.
- To create a professional learning and networking environment for leaders in health care to engage in peer-to-peer learning, crowd sourcing of ideas and strategies for reducing disparities, resource sharing, collaboration, and ongoing support in the form of a national DLP alumni network.
The Disparities Leadership Program is jointly sponsored by the National Committee for Quality Assurance (NCQA) and supported by Joint Commission Resources (JCR), an affiliate of the Joint Commission.
Read More Here
|  | NC Medicaid Innovations Waiver Provider Rate Increase | |
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The NC General Assembly appropriated $176 million in state and federal recurring funding in the Current Operations Appropriations Act of 2023 (SL 2023-134, Section 9E.15) to raise NC Medicaid Innovations waiver services rates so that Innovations services providers can in turn raise the hourly wages of the direct care workers (DCW) they employ.
Though the legislation does not specify the amount or percentage of the rate increase that must be passed through to DCW wage increases, the General Assembly states an intention of increasing the average hourly wage for DCWs in Innovations services by $6.50 per hour to move those workers to an average wage of $18.00/hr. The funding appropriated for State Fiscal Year (SFY) 2024 does not enable quite that large of a wage increase, but it should support significant movement in that direction.
Read More Here
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ECU Health, Acadia Healthcare Host Groundbreaking Ceremony for New Behavioral Health Hospital | |
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ECU Health and Acadia Healthcare held a ceremony on November 1, 2023 to celebrate the start of construction on its previously announced state-of-the-art, 144-bed behavioral health hospital in Greenville, North Carolina. The event occurred on the site of the new hospital – located at 2820 MacGregor Downs Road, Greenville, North Carolina 27834 – and celebrated the joint venture partnership between ECU Health and Acadia Healthcare, which will own and operate the new hospital together.
Slated to open in Spring 2025, the hospital will be a center of excellence situated less than a mile from ECU Health Medical Center. It will offer comprehensive inpatient and intensive outpatient treatment for adults, seniors, children and adolescents who struggle with acute symptoms of mental health such as anxiety, depression, bipolar disorder, post-traumatic stress disorder (PTSD), as well as treatment for co-occurring disorders
The new hospital will also serve as a teaching hospital for psychiatry, social work, nursing and other behavioral health professionals. This will address the shortage of clinical behavioral healthcare professionals in the area, training students and residents from the Brody School of Medicine at East Carolina University, many of whom will go on to practice in eastern North Carolina and carry forth ECU Health’s mission to improve the health and well-being of the region.
The hospital will include 24 inpatient beds specifically for children and adolescents with behavioral health needs. These beds will be the first of their kind in ECU Health’s 29-county service area and the only child and adolescent beds within 75 miles of Greenville, North Carolina.
Press Release
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Trillium Provides 1,000 Gun Locks to Juvenile Justice Offices | |
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Trillium Health Resources is delivering 1,000 gun locks to Juvenile Justice offices within our 28 county region. These deliveries follow a successful campaign to place 1,000 gun locks with Department of Social Services offices earlier this year.
"Our DJJ offices work with youth and their families to reduce recidivism and safely engage with their communities. According to the North Carolina Office of State Budget and Management, 55% of high-risk juveniles recidivate within five years," stated Edward Hall, Trillium's Director of DJJ Systems Engagement. "Trillium engages with these offices to make sure justice-involved youth have the services, supports, and tools they need to lead fulfilled lives. Reducing gun violence with these locks is one way we are reinforcing that goal."
According to the NC State Center for Health Statistics, more than half of firearms stored at home are not secured, leading to preventable crimes. Initiatives such as NC S.A.F.E (Secure All Firearms Effectively) emphasize how simple steps like locking firearms can reduce violence and crimes.
Read More
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The Arc of North Carolina Launches New Tailored Care Management (TCM) Resources | |
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The Arc of NC has launched a new website with resources, handouts, and videos giving detailed information about and highlighting the benefits of Tailored Care Management services.
Tailored Care Management is a service individuals can choose to receive. A care management team helps individuals plan medical care and coordinate supports to benefit them the most. Some examples of services TCM can help with:
- Arrange medical appointments/transportation
- Assist with finding resources for basic needs, such as food, clothing, and housing
- Link to housing and employment resources and supports
- Connect to childcare/school assistance
- Provide education about skills such as goal setting & money management, literacy/reading programs, and high school diploma/GED/college tuition programs
- Help with financial resources
On the new TCM website page, hear from Arc employees, as well as families using care management services, about what TCM is and how it helps to support the individuals we serve.
Resources are available both in English and Spanish.
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Sign up for Important Communication from Trillium | |
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Trillium offers several ways for our providers to remain informed and updated on the latest information. Click on each underlined link below to learn more and access previous bulletins & newsletters.
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Urgent Notifications: time-sensitive notices sent to Network Providers to inform them of important issues.
Stay in the know by signing up for our Clinical & Network Communication Bulletins, Urgent Notifications, and Provider Insider Newsletter here .
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Trillium's Training Department will be hosting its third Re-Entry Simulation on January 30, 2024. This event will feature a hands-on experience of barriers individuals often face when released from incarceration.
The simulation is a part of a larger effort to ensure individuals released from incarceration have the services and resources to successfully lead fulfilled lives and lessen recidivism rates.
For more additional details about the upcoming Re-Entry Simulation, please email TrainingUnit@TrilliumNC.org
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Trillium Crisis Intervention Team (CIT) Training | |
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Crisis Intervention Team (CIT) training educates law enforcement officers about the signs of individuals with mental illness, substance use disorders, or intellectual/developmental disabilities (I/DD). Many people need treatment instead of going to jail.
While Trillium offers the training, it is very much a community event. The training involves the local NAMI chapter, community colleges, provider agencies, hospitals, behavioral health professionals and, of course, law enforcement officials.
Trillium staff has helped train hundreds of law enforcement staff throughout our area, including police officers, county deputies, school resource officers, university campus police, detention center officers and telecommunications staff. Citizens who call police to respond to someone in crisis can specifically ask for a CIT-trained police officer.
If you have any questions or would like to discuss a training, read our CIT Brochure here, call 1-866-998-2597 and ask for a CIT coordinator, or email CIT@TrilliumNC.org.
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Important Claims Information
As of November 1, 2023, per the DHHS guidelines the attending NPI cannot be the billing NPI on UB04 and 837 institutional claims. Please note that the attending provider does not need to be employed by the facility but is the individual who has responsibility for the medical care/treatment of this beneficiary.
If you have questions, please contact the Provider Support
Service Line at
1-855-250-1539.
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Trillium receives $1.6 million for High Fidelity Wraparound Services
Trillium Health Resources received a $1.6 million allocation from a Substance Abuse and Mental Health Services Administration (SAMHSA) grant that the North Carolina Department of Health and Human Services (NCDHHS) Division of Child and Family Well-Being (DCFW) has been awarded.
Read More
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Re-verification Requirement
You should have received a Re-verification Notification from NCTracks. If you have not responded, please act now. If you do not submit the re-verification application and pay the application fee by the due date, your Medicaid claims will not be paid.
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Have Questions/Need Support?
If you have questions, need additional information, or require technical assistance, please contact our Network Management Department at NetworkServicesSupport@TrilliumNC.org or call Provider Support Services at 1-855-250-1539 during the hours of 7 a.m.–6 p.m. EST, Monday–Saturday.
We appreciate your commitment to helping us achieve this mission by meeting the needs of members!
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Provider Insider is a newsletter for the Trillium Health Resources provider community. Please send comments and suggestions about this publication and its contents to NetworkServicesSupport@TrilliumNC.org. | | | | |
