Self-service screening is coming to the airport. Read more in The Triage Group newsletter.

December 1, 2023

Security: Staples confirms cyberattack behind service outages, delivery issues

Bleeping Computer

American office supply retailer Staples took down some of its systems earlier this week after a cyberattack to contain the breach's impact and protect customer data.

Staples operates 994 stores in the US and Canada, along with 40 fulfillment centers for nationwide product storage and dispatch.

The disclosure comes after multiple Reddit reports posted online since Monday reported various Staples internal operation problems, including an inability to access Zendesk, VPN employee portals, print email, use phone lines, and more. Read More

Healthcare IT: GPT-4 outperformed 99.98% of simulated human readers in diagnosing complex clinical cases

MobiHealthNews

OpenAI's GPT-4 correctly diagnosed 52.7% of complex challenge cases, compared to 36% of medical journal readers, and outperformed 99.98% of simulated human readers, according to a study published by the New England Journal of Medicine.

The evaluation, conducted by researchers in Denmark, utilized GPT-4 to find diagnoses pertaining to 38 complex clinical case challenges with text information published online between January 2017 and January 2023. GPT-4's responses were compared to 248,614 answers from online medical journal readers. Read More

Homeland Security: A self-service screening option is coming to the airport

DHS Science and Technology

As the number of air travelers continue to rise and exceed pre-pandemic levels, the Science and Technology Directorate (S&T) is creating sustainable changes to systems and processes to increase screening efficiency and improve the passenger experience while keeping a stable number of Transportation Security Officers (TSOs). One solution S&T is pursuing through its Screening at Speed Program is passenger self-service screening, which allows PreCheck® passengers to complete the screening process with minimal to no assistance from TSOs.

“Like self-ordering kiosks at fast food and sit-down restaurants, self-service screening allows passengers in the Trusted Traveler Program to complete the security screening process on their own,” said Screening at Speed Program Manager Dr. John Fortune. Read More

Transportation: Detroit touts first wireless-charging public road for electric vehicles in US

Detroit Free Press

The Motor City can add a new claim to fame, as home to the country’s first wireless-charging public roadway for electric vehicles.

On Wednesday, members of the news media got a chance to see it in action.

A blue electric Ford E-Transit commercial van was able to charge as it moved over a quarter-mile stretch of newly paved 14th Street, a short distance from the towering Michigan Central Station, thanks to rubber-coated copper coils buried underneath the road surface. Read More

Human Resources: ’Tis the season: Workers say a lack of time off makes the holidays stressful

HR Dive

And when workers do have a day off, most reported working anyway, whether to address an emergency situation, check their email or help their boss.

About 61% of workers report they’re negatively affected during the holiday season, according to Monster’s Holiday Work Life Balance Poll.

Overall, nearly half of workers said they feel more stressed than usual during the holidays, and 17% noted a decline in their overall well-being.

In a survey conducted in November, 28% of workers said they receive only one or two days off during the holiday season, which stretches from Thanksgiving at the end of November through New Year festivities at the beginning of January. Read More

Business & Technology: How leaders can be stewards of “good tech”

Harvard Business Review

It’s always been important for companies to take responsibility for the creation, application, and disruption of the technologies they create and use, but now that the rapid application of AI is affecting people’s privacy, security, and daily lives as never before, accepting that responsibility is essential. This is true not just for tech companies, but any organization that uses or applies AI.

Former IBM CEO Ginni Rometty focused the company’s efforts in three areas: building trust in the company and in technology; championing diversity and inclusion; and, preparing society to thrive in the digital era. Companies facing today’s continuing technological changes can learn from her efforts. Read More

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